GARY GREENHALGH
Head of Westport,MA
Summary
Results-oriented workshop manager with expertise in operational efficiency, customer relations, and quality control. Proven ability to enhance customer satisfaction and streamline service scheduling for optimal performance.
Overview
20
20
years of professional experience
Work History
Service and Parts Manager
Prestige Mitsubishi
East Providence, Rhode Island
02.2006 - Current
Education
Associate of Science - AUTOMOTIVE TECHNOLOGY
New England Institute of Technology
East Greenwich, RI06-1990
Skills
- Workshop management
- Employee evaluation
- Vehicle diagnostics
- Service scheduling
- Operational efficiency
- Parts ordering and documentation
- Task delegation
- Automotive systems knowledge
- Labor management
- Health and safety compliance
- Warranty administration
- Vendor relations and management
- Customer relations and service
- Paperwork coordination
- POS system operations
- Purchasing oversight and inventory management
- Stock management and restocking
- Customer satisfaction improvement
- Profit and loss tracking
- Performance improvement strategies
- Obsolescence control in inventory
- Invoice and returns processing
- Operations management expertise
- Quality control measures
- Shift scheduling and task assignment
- Problem-solving skills
- Hiring and training processes
Experience
Basic knowledge and experience in most trades
Timeline
Service and Parts Manager
Prestige Mitsubishi
02.2006 - Current
Associate of Science - AUTOMOTIVE TECHNOLOGY
New England Institute of Technology