John Bierman
Parts And Warehouse Manager
Clarksville,TN
Summary
Dynamic Service and Parts Manager with a proven track record at Celebrity Coaches, enhancing customer satisfaction through effective communication and operational efficiency. Skilled in vehicle diagnostics and team leadership, I successfully implemented data-driven practices that improved resource allocation and increased profit margins. Committed to fostering a collaborative work environment.
Overview
2026
2026
years of professional experience
Work History
Service and Parts Manager
Celebrity Coaches
- Established effective communication channels with customers, enhancing their service experience and promoting repeat business.
- Introduced data-driven decision-making practices, enabling more informed planning and resource allocation decisions.
- Oversaw facility upkeep to create a clean, safe workspace that met regulatory compliance standards.
- Improved sales results through close collaboration with the sales department on product promotions.
- Collaborated with suppliers to negotiate lower costs, resulting in increased profit margins.
Parts and Warehouse Manager
Volvo US
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Developed and implemented policy and procedure updates to improve workflow and productivity.
Manufacturing
Flex N Gate Rockford
07.2025 - 08.2025
Press operator manufacturing injection molded parts for Ford Chevrolet and Nissan. Had to leave due to relocation.
Service and Parts Manager
Nitetrain Coach
10.2018 - 06.2021
Education
High School Diploma -
Montgomery Central High School
Cunningham, TN06.1993
Skills
Vehicle diagnostics
Labor management
Operational efficiency
Parts ordering
Health and safety compliance
Employee evaluation
Task delegation
Cost reduction
Facility maintenance
Industry networking
Workshop management
Automotive systems
Improving customer satisfaction
Customer service
Ordering parts
Warehouse operations
Customer relations
Returns processing
Invoice processing
Inventory management
Inventory restocking
Vendor relations
Inventory auditing
Staff training
Stock management
Forklift operation
SAP
Coordinating paperwork
Obsolescence control
Profit and loss tracking
Reviewing deliveries
Parts documentation
Stock control
Teamwork
Teamwork and collaboration
Computer skills
Positive attitude
Problem-solving
Time management
MS office
Problem-solving abilities
Team leadership
Multitasking
Multitasking Abilities
Excellent communication
Talent acquisition
Decision-making
Self motivation
Time management abilities
Adaptability and flexibility
Verbal and written communication
Effective communication
Performance management
Team collaboration
Active listening
Organizational skills
Staff management
Team building
Attention to detail
Problem-solving aptitude
Customer relationship management
Documentation and reporting
Team development
Adaptability
Analytical thinking
Relationship building
Work Planning and Prioritization
Quality control
Cost control
Timeline
Manufacturing
Flex N Gate Rockford
07.2025 - 08.2025
Service and Parts Manager
Nitetrain Coach
10.2018 - 06.2021
Service and Parts Manager
Celebrity Coaches
Parts and Warehouse Manager
Volvo US
High School Diploma -
Montgomery Central High School