Customer service focused Senior Service Manager with broad experience at a large mid-rise property. Experienced technician with specialties including HVAC install and repair, plumbing, electrical and appliance repair.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Service Manager
Legacy Village Apartments, Western Residential, Inc
03.2012 - Current
Currently employed as service manager leading a team a six technicians at a 1045 unit property.
Specializing in HVAC, electrical, plumbing and appliance repair.
Excellent customer service skills with very high ratings in resident surveys.
Responsible for all service requests and unit turns.
Other responsibilities include monthly parts orders keeping within budget and creating purchase orders for all contracted work scheduled.
Facility/Maintenance Technician
Video Post & Transfer
12.1997 - 05.2011
Responsible for all equipment repairs and maintenance of production equipment in lab
facility.
Mixed, analyzed and adjusted all processing chemicals to keep film quality at
its highest level.
Supervised group of machine operators within the lab designing a
periodic maintenance program to keep production equipment in optimum condition.
Education
GED -
Richardson High School
Richardson, TX
HVACR -
Lindsey-Cooper Refrigeration School
Irving, TX
2011
Skills
HVAC Technician Certification
EPA Universal Certification
Experienced Plumber
Electrical
Appliance repair
Carpentry and painting
Budgeting and forecast
Proficient in Opstechnology and OnesiteRealpage
Certified Manager Training
Project management
Customer Service
Certification
Certified Air Conditioning & Refrigeration Technician #43087 Technician Type Universal EPA Certification #23115
Timeline
Service Manager
Legacy Village Apartments, Western Residential, Inc