Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gary Halbert

Steelville,MO

Summary

Proven Commercial Service Technician with a track record of enhancing customer satisfaction and reducing callbacks at Quaker Windows and Doors. Expert in electrical systems and troubleshooting, I excel in problem resolution and attention to detail. Skilled in mentoring and improving team productivity, I consistently deliver projects on time and within budget, ensuring safety and quality standards. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Commercial Service Technician

Quaker Windows and Doors
12.2023 - Current
  • Expanded technical expertise by participating in ongoing training and staying current on industry advancements..
  • Reduced callbacks through meticulous attention to detail in troubleshooting, repair, and documentation procedures.
  • Proactively identified potential hazards during site visits for corrective action before they became problems.
  • Served as a reliable resource for both new hires/seasoned technicians seeking advice/guidance regarding technical challenges.
  • Supported fellow technicians with knowledge sharing, mentoring, and collaborative problem-solving efforts.
  • Enhanced customer satisfaction by efficiently diagnosing and repairing commercial equipment issues.
  • Educated clients on proper care and maintenance techniques to maximize equipment lifespan and performance.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.

Contractor

Halberts General Contracting
01.2008 - 12.2023
  • Delivered high-quality work on time and within budget, earning positive feedback from clients.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
  • Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established long-term relationships with clients, resulting in increased repeat business.
  • Kept site work safe and in line with budget, schedule, and applicable building codes.
  • Performed regular inspections of job sites to verify staff and subcontractor observance of important safety protocols.
  • Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
  • Collaborated with cross-functional teams to ensure seamless project execution and delivery.
  • Enhanced team productivity by providing ongoing training and support to junior staff members.

Education

High School Diploma -

Steelville High School
Steelville, MO
05.1990

Skills

  • Electrical Systems
  • Plumbing Repairs
  • Troubleshooting ability
  • Schematic Interpretation
  • Work with Minimal Supervision
  • Attention to Detail
  • Valid Driver's License
  • Mechanical abilities
  • Power tool proficiency
  • Hand tool expertise
  • Hand tool knowledge
  • Flexible and Adaptable
  • Punctual and Reliable
  • Problem and Issue Resolution
  • Installation and Repair

Certification

  • Osha 10 Training - 2024
  • Lift Training - 2024

Timeline

Commercial Service Technician

Quaker Windows and Doors
12.2023 - Current

Contractor

Halberts General Contracting
01.2008 - 12.2023

High School Diploma -

Steelville High School
Gary Halbert