Summary
Overview
Work History
Education
Skills
Timeline
Generic

GARY Houston

Los Angeles,CA

Summary

I have over ten years within the Transportation Department in customer service. My goal is to make sure every customer is 100% satisfied.

Overview

36
36
years of professional experience

Work History

Operations Coordinator

FedEx
Los Angeles, USA
03.2015 - 01.2026
  • Managed daily workload and assigned productivity goals based on customer demands.
  • Completed paperwork and data entry accurately and timely to promote steady flow of information.
  • Maintained quality standards with team quality assurance monitoring and coaching.
  • Developed safety programs, encouraging safe work environment focused on prevention of accidents and injuries.

Customer Service Agent

Trans World Airlines, TWA
Los Angeles, CA
04.1990 - 03.2015

Provided customer service at LA airport getting passenger to there destinations safely

Flexible in working all required shift depending on the daily operations

Handle all customer concerns and with positive results

Thank the customer for flying with TWA

Education

Bachelor of Arts - Political Science

Cal State Los Angeles California
Los Angeles, CA
06-2027

Skills

Flexible

Reliable

Dependable

Responsible

Dedicated

Trustworthy

Attention to Detail

Timeline

Operations Coordinator

FedEx
03.2015 - 01.2026

Customer Service Agent

Trans World Airlines, TWA
04.1990 - 03.2015

Bachelor of Arts - Political Science

Cal State Los Angeles California