Gary Jay Garcia
Corsicana
Summary
Clinical systems implementation and training specialist with over 28 years of experience supporting public health organizations through EHR implementation, staff education, workflow optimization, and ongoing clinical application support. Experienced in partnering with clinical and administrative teams to improve system adoption, streamline processes, and ensure accurate documentation, billing, and reporting. Recognized for delivering effective training programs, building strong client relationships, and helping organizations maximize the value of their healthcare technology investments.
Overview
36
36
years of professional experience
Work History
Sales & Systems Implementation Director
Ahlers & Associates
Waco, TX
10.1998 - Current
- Lead implementation and onboarding of clinical and administrative software solutions for public health organizations across Texas.
- Train providers, nursing staff, clinic personnel, and administrators on EHR, billing, documentation, and reporting workflows.
- Provide ongoing application support, troubleshooting, and workflow guidance to promote user adoption and long-term success.
- Partner with clinical and administrative leadership to evaluate processes and align system functionality with operational needs.
- Support statewide reporting and data collection initiatives, ensuring accurate documentation and compliance with program requirements.
- Translate complex system functions into practical, user-friendly workflows that improve efficiency and staff confidence.
- Serve as a trusted advisor to clients, fostering strong relationships and supporting continuous improvement efforts.
General Manager
NAPA Auto Parts
San Antonio, TX
01.1995 - 01.1998
- Managed daily operations of a high-volume retail location while leading and developing staff.
- Delivered consistent sales growth and maintained high levels of customer satisfaction.
- Trained and mentored team members who advanced into management positions.
Store Manager / Training Supervisor
Payless Shoe Source
San Antonio & Austin, TX
01.1990 - 01.1995
- Advanced rapidly through management roles, culminating in Training Supervisor responsibilities.
- Developed and coached employees on customer service, operational procedures, and performance expectations.
- Consistently exceeded sales and operational goals while improving inventory control and accountability.
Education
Diploma -
Roosevelt High School
San Antonio, TXSkills
- Clinical Staff Training & Education
- EHR Implementation & Adoption
- Clinical Workflow Analysis & Optimization
- Public Health & Community Health Systems
- Ongoing Clinical Application Support
- Billing, Documentation & Reporting Workflows
- Process Improvement & Operational Efficiency
- Client Relationship Management
- Cross-Functional Collaboration
ADDITIONAL QUALIFICATIONS
- Extensive experience supporting public health clinics and community health programs
- Skilled at training users with varying levels of technical experience
- Strong presenter and communicator with a focus on user engagement and adoption
- Proven ability to build collaborative relationships with clinical and administrative stakeholders
- Committed to delivering practical solutions that improve workflow efficiency and patient service
Timeline
Sales & Systems Implementation Director
Ahlers & Associates
10.1998 - Current
General Manager
NAPA Auto Parts
01.1995 - 01.1998
Store Manager / Training Supervisor
Payless Shoe Source
01.1990 - 01.1995
Diploma -
Roosevelt High School