Gary Long
Saint Peters,MO
Summary
Accomplished SCOUT Database Manager and Clinical Quality Manager with a proven track record at NextGen Healthcare, specializing in enhancing application efficiency and ensuring data integrity. Recognized for developing innovative solutions that improve performance measures while delivering exceptional technical assistance. Core competencies include effective communication, critical thinking, and a strong commitment to customer service excellence. Career objectives focus on leveraging expertise to drive continuous improvement in healthcare technology.
Overview
32
32
years of professional experience
Work History
SCOUT Database Manager/Clinical Quality Manager
NextGen Healthcare
02.2018 - Current
- Monitored and enhanced SCOUT application efficiency.
- Delivered technical assistance to funders utilizing SCOUT.
- Maintained adherence of SCOUT to federal reporting standards under the Ryan White Program.
- Collaborated with Tech Ops to identify solutions for SCOUT issues.
- Monitored and safeguarded SCOUT data integrity.
- Collaborated with stakeholders to highlight SCOUT's success.
- Directed efforts with Missouri Statewide Quality Team to enhance performance measures.
Program Specialist/Database Administration
NextGen RCM
04.2009 - 02.2018
- Conducted instructional programs for SCOUT personnel.
- Addressed user concerns related to SCOUT applications.
- Ensured accurate and current data maintenance in SCOUT through user interaction.
- Designed comprehensive reports in SCOUT for various stakeholders.
Ryan White Case Management Supervisor
NextGen RCM
03.2006 - 03.2009
- Supervised Ryan White Case Management subcontracts within the St. Louis TGA.
- Developed and executed quality management strategies for Ryan White Case Management subcontracts.
- Ensured financial management of the Ryan White Case Management subcontracts effectively.
Ryan White Case Management Supervisor
St. Louis City Department of Health
11.2000 - 02.2006
- Manage Ryan White Case Management contracts within the St Louis Transitional Grant Area.
- Developed and implemented quality management plans for Ryan White Case Management subcontracts in St Louis TGA.
- Assured fiscal responsibility by managing expenses of Ryan White Case Management subcontracts within the St Louis TGA.
Ryan White Case Manager
St. Louis City Department of Health
06.1994 - 11.2000
- Developed personalized care plans for HIV-positive individuals.
- Maintain ongoing management of services for individuals living with HIV.
- Sourced information on resources available to clients within and outside the Ryan White Care system.
Disease Intervention Specialist (DIS)
St. Louis City Department of Health
05.1993 - 05.1994
- Identified and educated those infected with STDs for timely medical intervention.
- Conducted partner tracing for individuals diagnosed with STDs.
- Identified and educated individuals on STDs.
Education
Bachelor of Arts - Psychology
Southern Illinois University at Edwardsville
01.1988
Skills
- Effective communication
- Simultaneous Task Management
- Customer service
- Effective Time Management
- Training Program Development
- Critical Thinking Skills
Timeline
SCOUT Database Manager/Clinical Quality Manager
NextGen Healthcare
02.2018 - Current
Program Specialist/Database Administration
NextGen RCM
04.2009 - 02.2018
Ryan White Case Management Supervisor
NextGen RCM
03.2006 - 03.2009
Ryan White Case Management Supervisor
St. Louis City Department of Health
11.2000 - 02.2006
Ryan White Case Manager
St. Louis City Department of Health
06.1994 - 11.2000
Disease Intervention Specialist (DIS)
St. Louis City Department of Health
05.1993 - 05.1994
Bachelor of Arts - Psychology
Southern Illinois University at Edwardsville
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