Personable Assistant Branch Manager skilled at providing empowering team leadership while ensuring efficient and productive branch operations. Accustomed to offering actionable solutions for process optimization resulting in reduced corporate costs.
Overview
4
4
years of professional experience
Work History
Assistant Branch Manager
Republic Finance
10.2022 - Current
Consulted customers to boost product sales and services.
Implemented process improvements to increase productivity.
Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Submitted loan applications to underwriter for verification and recommendation.
Retail Sales Associate
Lowes
09.2020 - 05.2022
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Managed efficient cash register operations.
Built customer loyalty and retention by delivering excellent shopping experiences.
Trained and supervised new employees to use selling strategies and apply best practices.
Sales Associate
Xfinity Comcast
10.2019 - 05.2020
Created inviting environment for customers by maintaining store organization and cleanliness.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Built relationships with customers to encourage repeat business.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.