Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gary Milunas

Bellevue

Summary

Dynamic Medical Advocate with a proven track record at Integrated Life Choices, adept at client representation and analytical reasoning. Successfully developed tailored care plans and facilitated effective communication between clients and providers, enhancing service access. Skilled in conflict resolution, ensuring clients navigate complex systems with confidence and support.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Medical Advocate

Intergrated Life Choices
04.2025 - Current
  • Supported clients in navigating services and programs to enhance quality of life.
  • Assisted in developing individualized care plans tailored to client needs.
  • Facilitated communication between clients and service providers for effective support.
  • Conducted assessments to identify client strengths and areas for improvement.
  • Educated clients on available resources and options within the community.
  • Monitored client progress, adjusting strategies as necessary to meet goals.
  • Documented case notes accurately, ensuring compliance with organizational standards.
  • Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
  • Established trusting relationships with clients by maintaining open lines of communication throughout the entire representation process.

Client Advocate

Ameriserve International
11.2023 - 03.2025
  • Provided support to clients navigating healthcare systems and accessing necessary resources.
  • Assisted in coordinating care plans tailored to individual client needs and preferences.
  • Communicated effectively with healthcare providers to ensure continuity of care for clients.
  • Collaborated with multidisciplinary teams to develop comprehensive care strategies.
  • Researched issues and took appropriate action to resolve issues within turnaround time requirements and quality standards.
  • Contacted third-party payors to obtain and confirm authorization for services and communicated necessary related clinical information.

General Manager of Operations

Iowa Playhouse
06.2006 - 03.2019
  • Led cross-functional teams in implementing process improvements for enhanced productivity.
  • Developed training programs for staff, increasing team competency and performance levels.
  • Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
  • Managed day-to-day operations, ensuring compliance with safety and quality standards.
  • Assisted in recruiting, hiring and training of team members.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Implemented surveillance systems and access control measures, improving overall facility security posture.
  • Fostered collaboration with law enforcement agencies, strengthening community relations and emergency response strategies.
  • Recorded incident reports with detailed accounts of occurrences.
  • Monitored alarm systems and CCTV footage to enable prompt attention and response.
  • Enforced safety protocols to maintain a secure environment for patrons and staff.
  • Monitored crowd behavior, intervening in potential conflicts to prevent escalation.
  • Collaborated with security team to ensure comprehensive coverage during events.
  • Conducted thorough ID checks for age verification, preventing underage entry to the establishment.

Education

Certificate of Technical Studies - Phelobomity

Trident Technical College
Charleston, SC
01-2008

General

Shamokin Area High School
Shamokin, PA
05-1998

Associate of Science - BLS\ALS E.M.T Advanced And Paramedic

Shamiokin Area Vo Tech
Shamokin, PA
05-1998

Skills

  • Document filing
  • Document review
  • Analytical reasoning
  • Client representation
  • Emergency response
  • Safety and security regulations
  • Skilled in conflict resolution
  • Emergency management
  • Surveillance

Certification

  • AEMT - Advanced Emergency Medical Technician
  • CMA - Certified Medication Aide
  • Phlebotomy Instructor
  • CPR Instructor


Timeline

Medical Advocate

Intergrated Life Choices
04.2025 - Current

Client Advocate

Ameriserve International
11.2023 - 03.2025

General Manager of Operations

Iowa Playhouse
06.2006 - 03.2019

Certificate of Technical Studies - Phelobomity

Trident Technical College

General

Shamokin Area High School

Associate of Science - BLS\ALS E.M.T Advanced And Paramedic

Shamiokin Area Vo Tech

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Gary Milunas