Gary Niles

▪︎ Delivered essential items needed to run

a business based on customers needs.

• Developed and implemented marketing plans to increase brand awareness and drive sales.
• Collaborated with cross-functional teams to identify and address customer needs.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Developed strong rapport with customers and created positive impression of business.
• Listened to customer needs and desires to identify and recommend optimal products.

• Inspected equipment to diagnose operational issues.
• Explained diagnostic findings to customers and outlined repair or service options.
• Adhered to safety protocols and policies to reduce workplace hazards.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Provided pest control to customers which included exclusionary tactics as well as pesticide applications

• Inspected equipment to diagnose operational issues.
• Explained diagnostic findings to customers and outlined repair or service options.
• Adhered to safety protocols and policies to reduce workplace hazards.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Evaluated systems according to predetermined checklist and noted issues.
• Responded to customer inquiries quickly and professionally to increase satisfaction.
• Provided prompt customer service on a daily basis.
• Delivered pest control as needed

• Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
• Applied proper safety procedures in warehouse, stockroom, and store, and immediately informed management of safety concerns.
• Greeted customers and directed to requested products.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Answered customer questions and provided detailed product information.
• Checked and pulled defective or expired products from shelves.
• Blocked and faced products on displays and shelves in accordance with company policy.
• Maintained effective team member communication.
• Conducted inventory and restocked items throughout day.
• Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
• Performed inventory control, such as counting, and stocking merchandise.