Experienced installation and repair technician with work history setting up, repairing, and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills.
Overview
13
13
years of professional experience
Work History
Wireless Technician
Wireless Partners
Concord, NH
11.2017 - 08.2023
Conducted installation and maintenance of wireless communication systems.
Diagnosed technical issues and implemented effective solutions for network performance.
Collaborated with team members to enhance service delivery and customer satisfaction.
Trained junior technicians on equipment handling and troubleshooting techniques.
Analyzed system performance data to identify areas for improvement and optimization.
Wireless Technician
AT&T Mobility
Upstate New York And Vermont
05.2010 - 05.2017
Led installation and maintenance of wireless communication systems to enhance network performance.
Trained junior technicians on equipment handling and troubleshooting techniques to improve service quality.
Conducted site surveys to assess network coverage and optimize placement of wireless infrastructure.
Collaborated with cross-functional teams to design solutions addressing customer connectivity challenges.
Analyzed system performance data to identify areas for improvement and increased operational efficiency.
Managed inventory of tools and equipment, ensuring availability for timely project execution.
Successfully migrated legacy networks onto more advanced systems without causing any disruptions in service availability.