Gary Pendarvis
CORPUS CHRISTI,TX
Summary
Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Program Supervisor IV
Beeville, Texas McConnell Unit TDCJ
02.2015 - Current
- Manage overall operations and projects for a State correctional Institution
- Manage administrative and supervisory program, which involves establishing program goals and objectives
- Complete Unit maintenance work and construction projects to determine compliance with applicable codes, laws, rules, and regulations and report inspection findings to staff and management
- As a Program Supervisor, complete schedules, priorities, and standards for achieving program goals.
- Oversees the work of unit maintenance and construction program staff; reviews work requirements; coordinates work and advises.
- Directed a team of 24 personnel, overseeing records, performance, and quality assurance.
- Facilitated regular team meetings, keeping staff informed about updates, changes, or upcoming events related to the program they supervised.
- Evaluated program performance regularly, using data-driven insights to inform future decision-making processes.
- Demonstrated strong leadership skills under challenging circumstances, effectively managing team dynamics during transition or high-stress environments.
- Managed program budget responsibly, allocating funds appropriately to ensure the success of all initiatives.
- Increased program efficiency by streamlining processes and implementing time-saving strategies.
- Oversaw staff training and development programs, ensuring employees had the skills to excel.
- Oversaw staff training and development programs, ensuring employees had the skills to excel.
Remote Service Technician
Corpus Christi, Texas Support.com/Comcast Xfinity
01.2014 - 02.2015
- Online technology services to customers and business customers
- Troubleshooting Wireless configurations for all operating systems
- Analyzing and repairing Windows network configurations on XP, Vista, and seven problems of computer elements such as desktop computers, laptops, and various components/peripherals
- Providing tailored solutions and technical guidance to clients facing various technical issues and difficulties with router configuration, from setup to optimization.
- Actively participated in continuous learning initiatives to stay updated on industry trends and technological advancements.
- Reduced downtime for machines through proactive identification and resolution of technical issues.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
Technology Instructor
Corpus Christi, Texas Kaplan College
11.2010 - 01.2014
- Instructs and evaluates students using management-approved materials
- Complete repairs and maintenance of printers, monitors, scanners, and hardware
- Microsoft Office (Word, Excel, PowerPoint, Publisher)
- Planned and implemented curriculum to teach up-to-date technology to 20 students.
- Created clear, engaging lessons to draw interest and develop students to program in Microsoft.
- Delivered engaging curriculum that excites you about learning through various methods, including classroom instruction, computer lab activities, and online learning systems.
- Developed accurate course descriptions and selected high-quality learning materials to maintain consistency across different course sections.
- Fostered a well-rounded education for students by collaborating with colleagues to create interdisciplinary lesson plans that integrated technology components.
- Delivered engaging curriculum through diverse methods of classroom instruction, computer lab activities, and online learning systems.
Technology Applications Instructor
Corpus Christi, Texas Incarnate Word Academy
11.2008 - 05.2010
- Instructs and evaluates students using management-approved materials
- Complete repairs and maintenance of printers, monitors, scanners, and hardware
- Microsoft Office (Word, Excel, PowerPoint, Publisher)
- Fostered a positive learning environment by setting clear expectations and implementing consistent classroom management techniques.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Boosted student performance by providing individualized support and targeted feedback.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
- Promoted classroom safety, collaboration, and best practices.
- Promoted positive learning environment by establishing clear expectations and consistent classroom management techniques.
- Tested students to assess progress and adapted learning plans in alignment with performance.
Education
Master of Arts - Curriculum and Instruction Specialization in computer education
01.2008
Bachelor of Science - Computer Information and Management
01.2006
Skills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
- Staff Training
- Document Management
- Operational leadership
Militaryexperience
Hull Technician, 07/1982, 10/1998, U.S. Navy –Retired, Installing, maintaining, and repairing valves, piping, plumbing system fittings and fixtures, and marine sanitation systems., Repairing decks, structures and hulls by welding, brazing, riveting, and caulking; examining, testing welds and various shipboard structures; using radiological, ultrasonic, and magnetic particle testing equipment., Fabricating with light and heavy gauge metal such as aluminum, stainless steel, sheet copper and brass, steel, sheet, and corrugated iron., Operations Management, Personnel Administration, Strong interpersonal skills, Program Development, Manpower Deployment, Complex problem solving, Inventory Management, Budget Administration, Positive and encouraging, Training Development, Liaison Activities, Sound judgment, Public Relations, Records Management, Military Law Enforcement (9545), Quick learner, Navy Instructor (9502)
Training
- Completed National Electrical Code 128 Hr. 8/2003
- Completed International Mechanical codes and boiler Laws 128 Hr. 8/2003
- Completed Microsoft officer Publisher 2000 128 Hr. 8/2003
- Completed Air condition and refrigeration Electricity Principles 128 Hr. 5/2003
- Completed Air condition and refrigeration Principles 128 Hr. 5/2003
- Completed ACP program through Career in Teaching
- Completed HVAC Universal license.
Certification
- Licensed EPA - 2015
Timeline
Program Supervisor IV - Beeville, Texas McConnell Unit TDCJ
02.2015 - Current
Remote Service Technician - Corpus Christi, Texas Support.com/Comcast Xfinity
01.2014 - 02.2015
Technology Instructor - Corpus Christi, Texas Kaplan College
11.2010 - 01.2014
Technology Applications Instructor - Corpus Christi, Texas Incarnate Word Academy
11.2008 - 05.2010
University of Phoenix - Master of Arts, Curriculum and Instruction Specialization in computer education
Park University - Bachelor of Science, Computer Information and Management
- Licensed EPA - 2015
Similar Profiles
Nicole HernandezNicole Hernandez
Grievance Investigator II at TDCJ William G. McConnell UnitGrievance Investigator II at TDCJ William G. McConnell Unit
Keith TennisonKeith Tennison
Engine Rebuild and Repair/Electrician at TDCJ William P. Clements Unit/Hughes UnitEngine Rebuild and Repair/Electrician at TDCJ William P. Clements Unit/Hughes Unit
Kristina RutledgeKristina Rutledge
RDA/Clerk at TDCJ Roach UnitRDA/Clerk at TDCJ Roach Unit