Gary Prakel
Lewisville,TX
Summary
Detail-oriented retail professional with extensive experience in inventory management and process improvement. Committed to delivering exceptional customer service and maintaining operational excellence through effective team collaboration.
Results-driven retail consultant with expertise in customer service, cash handling accuracy, and inventory management. Proven track record in enhancing customer satisfaction and optimizing operational efficiency.
Retail professional with extensive history in optimizing store performance and enhancing customer satisfaction. Known for collaborative approach and focus on achieving measurable results. Reliable and adaptable, excelling in dynamic retail environments. Skilled in market analysis, merchandising, and team leadership.
Overview
14
14
years of professional experience
Work History
Retail Consultant
Fedex Office
Euless, TX
03.2024 - Current
- Assisted customers in selecting printing services, enhancing overall satisfaction and service experience.
- Managed inventory levels for office supplies, ensuring availability and reducing stock discrepancies.
- Operated graphic design software to create custom print products tailored to client specifications.
- Executed daily sales transactions accurately, maintaining a high level of efficiency at checkout.
- Collaborated with team members to implement promotional displays, increasing product visibility and customer engagement.
- Conducted quality checks on finished products before delivery, ensuring adherence to company standards and client expectations.
- Oversaw cash handling procedures, ensuring accurate transactions and proper documentation at the end of each shift.
Data Entry Clerk
Charles Schwab & Co
Irving, TX
02.2024 - 12.2024
- Entered and maintained accurate financial data within internal databases to support operational efficiency.
- Utilized Excel for data analysis and reporting, ensuring consistent accuracy in records management.
- Processed high volumes of transactions while adhering to strict timelines and compliance regulations.
- Reviewed and validated data entries for discrepancies, improving overall data integrity by implementing quality checks.
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
Sales Associate
Pro Image Sports
Lewisville, TX
05.2019 - 04.2024
- Assisted customers with product selection and provided exceptional service to enhance shopping experience.
- Maintained accurate inventory records, ensuring optimal stock levels for merchandise availability.
- Collaborated with team members to execute promotional events, boosting sales and customer engagement.
- Trained new associates on sales techniques and store policies to ensure consistent performance standards.
- Developed strategies for upselling products, resulting in increased transaction values during peak hours.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Shift Manager
Chuck E Cheese
Lewisville, TX
04.2019 - 03.2023
- Supervised daily operations, ensuring adherence to safety and cleanliness standards.
- Trained and mentored staff, enhancing team performance and service quality.
- Implemented process improvements, increasing operational efficiency and customer satisfaction.
- Scheduled shifts effectively, optimizing labor costs while maintaining service levels.
- Resolved customer complaints promptly, fostering a positive dining experience for guests.
- Monitored inventory levels, coordinating with suppliers to ensure product availability.
- Conducted staff performance evaluations, providing constructive feedback for professional growth.
- Developed training materials to standardize onboarding processes for new employees.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Assistant Manager
24 Hour Fitness
Lewisville, TX
05.2012 - 01.2016
- Led team in daily operational activities, enhancing member satisfaction and service quality.
- Oversaw inventory management processes, ensuring equipment availability and maintenance standards were met.
- Developed training programs for new staff, improving onboarding efficiency and employee retention.
- Coordinated promotional events, boosting membership growth through targeted marketing initiatives.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Education
Lewisville High School
Lewisville, TX05.2002
Skills
- Store operations
- Sales strategy development
- Merchandise planning
- Performance analysis
- Customer service
- Customer assistance
- Multitasking
- Customer engagement
- Cash register operation
- Cash handling accuracy
- Payment processing
- POS systems
Timeline
Retail Consultant
Fedex Office
03.2024 - Current
Data Entry Clerk
Charles Schwab & Co
02.2024 - 12.2024
Sales Associate
Pro Image Sports
05.2019 - 04.2024
Shift Manager
Chuck E Cheese
04.2019 - 03.2023
Assistant Manager
24 Hour Fitness
05.2012 - 01.2016
Lewisville High School