Sales and customer service professional with a strong track record in client relationship management and communication. Proven success in exceeding sales goals and gaining client referrals through effective negotiation and personalized service.
Overview
23
23
years of professional experience
Work History
Uber Driver
Uber
Jersey City
02.2019 - 04.2026
Provided safe and reliable transportation for passengers across various locations.
Utilized navigation tools to plan efficient routes, minimizing traffic delays and enhancing passenger satisfaction.
Optimized pick-up and drop-off schedules to improve overall ride efficiency and reduce wait times.
Maintained vehicle cleanliness and conducted routine safety inspections to ensure passenger safety.
Communicated effectively with passengers to ensure a positive experience during rides.
Adapted to varying passenger needs and preferences during rideshare services.
Debt Settlement Specialist
Premier Debt Solvers
Brooklyn
05.2009 - 09.2019
Solicited customers through cold call and inbound prospecting in order to acquire new customers for Premier Debt Solvers Debt Settlement.
Using a consultative approach, helped assist customers in working with financial lending institutions to reduce interest amounts as well as consolidate debt.
Utilized excellent customer service and sales tactics in order to maintain and grow client relationships.
Cultivated client relationships to generate referrals for new business opportunities.
Fire Extinguisher sales
FireCheck
New York
01.2015 - 02.2019
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Organized and prioritized tasks to meet service goals and enhance overall customer experience.
Loan Officer
Continental Funding
Brooklyn
02.2006 - 05.2009
Actively pursued potential new business through cold calling and other means of solicitation in order to meet and or exceed monthly goals.
Conducted sales presentations and on-site demonstrations to engage potential customers and drive interest.
Consistently met or exceeded monthly sales goals with integrity and maintained customer relationships through excellent customer service.
Maintained relationships with current customers while actively seeking new accounts to expand client base.
Handled all account communication, correspondence, and customer service.
Acted as a liaison between banks and clients in order to proactively build a solution that met the customers' needs as well as grew the business.
Managed day-to-day operations and functions of Continental Fundings sales initiatives.
Currency Broker
Atlas Financial
New York
09.2003 - 01.2006
Acquired clients for currency investments through proactive cold calling and targeted outreach.
Acquired client referrals through proactive networking efforts.
Developed tailored investment strategies to align with client financial goals.
Leveraged customer service and sales techniques to enhance client relationships and drive account growth.
Solicited customers for sales presentations and on-site demonstrations.