Gary Redmond
Cardington,OH
Summary
Dedicated Field Service Technician with extensive experience in troubleshooting, preventive maintenance, and technical support. Proven ability to train others and implement efficient processes that drive operational success.
Overview
29
29
years of professional experience
Work History
Field Service Technician
NuCo2
Columbus Oh
08.2004 - Current
- Diagnosed and repaired equipment malfunctions to ensure operational efficiency.
- Installed CO2 systems and components according to safety regulations and specifications.
- Conducted routine maintenance checks, identifying potential issues before they escalated.
- Collaborated with clients to provide technical support and resolve service-related inquiries
- Train new hires In safety and Driving skills
- Travel within the District to help train others
Field Service Technician
Pepsi Bottling Group
Mansfield, OH
04.2002 - 07.2004
- Collaborated with clients to provide technical support and resolve service-related inquiries.
- Trained junior technicians on best practices and safety protocols in the field.
- Developed streamlined processes for equipment installation, reducing overall service time.
- Implemented preventive maintenance schedules, enhancing equipment reliability and performance.
Service Advisor
Ford of Mansfield
Mansfield, OH
01.2000 - 07.2001
- Assisted customers in understanding service options and pricing structures.
- Coordinated service appointments to optimize technician workflow and customer satisfaction.
- Provided detailed explanations of vehicle maintenance services and repair processes.
- Resolved customer inquiries and concerns efficiently, enhancing overall service experience.
Parts Counter Person
John Hinderer Honda
03.1997 - 06.1999
- Managed inventory control processes to ensure accurate parts availability.
- Assisted customers in identifying and sourcing required automotive parts.
- Processed orders and maintained organized storage of parts for quick retrieval.
- Collaborated with service department to fulfill repair part requests efficiently.
Education
Engineering Mechanics
Ohio University
Athens, OH03-1977
Skills
- Problem-solving
- Positive attitude
- Troubleshooting and repair
- Field repairs
Accomplishments
Certified Inspector for the state of Kentucky for Boiler Technician
Also Bulk Tanker Inspector
Timeline
Field Service Technician
NuCo2
08.2004 - Current
Field Service Technician
Pepsi Bottling Group
04.2002 - 07.2004
Service Advisor
Ford of Mansfield
01.2000 - 07.2001
Parts Counter Person
John Hinderer Honda
03.1997 - 06.1999
Engineering Mechanics
Ohio University