Gary Richardson
Hamilton,OH
Summary
Positive, upbeat, and dedicated to fostering youth development, with deep understanding of principles of program planning and youth engagement, combined with proficiency in curriculum design and event coordination.
Overview
9
9
years of professional experience
Work History
Senior Operations Supervisor
Martin Brower, LLC
12.2015 - Current
- Establish continuous improvement strategies by defining, improving, and controlling processes of material, manpower, and protocols.
- Prevent mistakes by identifying costly errors by creating solutions and educating and coaching associates.
- Initiate control and quality processes to improve product loss and increase bottom line across all departments.
- Promote culture of safety and quality receiving Safety and Quality audit score of 97%.
- Execute the production process by managing and motivating 30-member team by utilizing warehouse management system (WMS).
- Create and implement strategies for improving operational efficiency and accuracy achieving international audit score (IFS) of 99.92% .
Commercial Underwriter
Cincinnati Insurance Companies
06.2022 - Current
- Conduct regular audits of underwriting files to ensure accuracy, compliance, and consistency in decision-making processes.
- Make approval and denial recommendations by determining accurate risk levels.
- Provide excellent customer service by addressing inquiries promptly and offering comprehensive explanations of underwriting decisions.
- Mitigate potential financial losses, closely monitoring high-risk accounts and recommend appropriate actions.
- Reduce claim losses, implementing strict risk selection criteria in the underwriting process.
Education
MBA - Business Administration
Miami University
Oxford, OH2019
Master of Science - Kinesiology and Movement
Miami University
Oxford, OH2009
Bachelor of Science - Health Appraisal and Enhancement
Miami University
Oxford, OH2002
Skills
- Coaching and Mentoring
- Multidisciplinary Team Collaboration
- Sales/Customer service skills
- Building and Coordinating
- Youth engagement
- Curriculum design
Accomplishments
- Hall of Fame Inductee - Hamilton High 2019
- Winner of the Associate of Corporate Growth Cup with a salesmanship score of 9/10 - Miami University 2019
- Achieved above industry standard score of 97% for Safety & Quality - Martin Brower 2019
- Dynamic presenter chosen by peers to present high level presentations - Farmer School of Business 2017-2019
- Customer Satisfaction Score or 90.3% - Martin Brower 2019
- Achieved an audit score of 99.03% by the International Feature Standards (IFS) - Martin Brower 2018
- Received high praises on student evaluations for student engagement and communication - Fortis College 2010 - 2013
Relevant Experience
Learning Coordinator
Rinella Learning Center, Miami University, Oxford, Ohio - 2006-2008
- Developed educational plans aligned with the College to ensure academic success and the matriculation of undergraduate students.
- Organized weekly faculty meetings to develop and implement scheduled projects and special events.
- Managed and exceeded organizational goals through effective task prioritization, considering budgetary and time constraints.
- Collaborated with local administrators, staff and faculty and acted as a liaison between the Learning Center and students.
- Established effective lines of communication among staff, faculty, and students to accomplish a goal.
- Advised and mentored 25 or more international and local students on academic and social matters.
Coaching/Mentorship
Hamilton High, Big Blue Athletics, Hamilton, Ohio - 2009 - present
- Motivate student athletes to be the best athlete and individuals they can be through motivational speeches pre-season and post-season.
- Train and mentor student athletes on proper body mechanics, post-recovery treatments, and injury prevention techniques.
- Assist Big Blue coaching staff with various coaching duties and needs.
Internships
Miami University RedHawks, Strength and Conditioning, Oxford, Ohio – 2006-2007
Hamilton High Big Blue, Volunteer Coaching, Hamilton, Ohio - 2009
Timeline
Commercial Underwriter
Cincinnati Insurance Companies
06.2022 - Current
Senior Operations Supervisor
Martin Brower, LLC
12.2015 - Current
MBA - Business Administration
Miami University
Master of Science - Kinesiology and Movement
Miami University
Bachelor of Science - Health Appraisal and Enhancement
Miami University
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