GARY RONQUILLO
Reynoldsburg
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication and negotiation skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
18
18
years of professional experience
Work History
Maintenance Planner
City Wide Facility Solutions
06.2024 - Current
- Reduced downtime for critical assets by developing and implementing comprehensive maintenance plans.
- Coordinated with vendors and suppliers to ensure timely delivery of spare parts, minimizing delays in repairs.
- Negotiated contracts with external service providers for specialized services when necessary, ensuring quality work at competitive rates.
Associate Consultant
Arianellec LLC
09.2017 - 05.2024
- Specialized in customs regulation, transportation management, and international contracts
- Negotiated contracts with suppliers, reducing costs without compromising quality or delivery timelines.
- Provided advice, made recommendations and implemented problem-solving strategies when business needed to re-energize.
CUSTOMS & TRADE SUPERVISOR
Servicio Nacional de Aduana del Ecuador (SENAE)
09.2012 - 08.2017
- Oversaw airport customs office operations, implemented Ecuapass informatics system, and ensured adherence to World Customs Organization (WCO) rules and regulations
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
PRODUCT MANAGER
Marriott SA
11.2009 - 07.2010
- Collaborated with sales teams to develop effective training materials that drove increased product knowledge among staff members, resulting in higher close rates.
- Analyzed metrics to measure product performance.
- Collaborated with sales, marketing, and support teams to launch products on time and within budget.
ASSISTANT PROFESSOR
Universidad Andina Simon Bolivar
08.2008 - 02.2010
- Built strong rapport with students through class discussions and academic advisement.
- Contributed to departmental goals by serving on various committees focused on curriculum development, assessment strategies, and accreditation requirements.
- Helped struggling students by providing support outside of classrooms and consistently checking in on progress.
CUSTOMER SERVICE GATEWAY AGENT
DHL Express (Ecuador) SA
10.2006 - 08.2008
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
- Streamlined internal processes for improved efficiency and productivity within the agency.
Education
Master Of Business Administration - Business Administration
Universidad Isabel I
Spain02.2023
Master Of Business Administration - Business Management
Instituto Europeo De Alta Dirección
SPAIN02.2023
MASTER - INTERNATIONAL RELATIONS
Universidad Andina Simón Bolívar
Ecuador 01.2010
BACHELOR - INTERNATIONAL TRADE
Universidad Laica Vicente Rocafuerte de Guayaquil
Ecuador01.2006
Skills
- Compliance verification
- Maintenance planning
- Attention to detail
- Vendor relationship management
Driving License - Category
B
Personal Information
- Date of Birth: 05/04/84
- Nationality: Ecuadorian
Publications
- FIRST STEPS TOWARDS BUILDING A GLOBAL CLIMATE CHANGE REGIME, UASB, Quito, 01/01/09
- EFFECTS OF FINANCIAL LIBERALIZATION IN PERIPHERAL COUNTRIES, CONTRIBUTION TO THE DEBATE ABOUT THE BENEFITS AND COSTS, UASB, Quito, 01/01/09
- INTERNATIONAL TRADE REGIME, ECUADOR IN THE WTO: HOW EFFECTIVE IS THE SCHEME?, UASB, Quito, 01/01/08
- TRANSNATIONALIZATION AND ITS FOCUS ON MIGRATION, UASB, Quito, 01/01/08
- INTERNACIONAL SEMINAR: THE ANDEAN COMMUNITY, A LINK IN THE SOUTH AMERICAN INTEGRATION, UNIVERSIDAD ANDINA SIMÓN BOLÍVAR, 05/01/09
- FORUM UE-CAN. STATE OF THE ASSOCIATION BETWEEN THE EUROPEAN UNION AND THE ANDEAN COMMUNITY: TOWARDS NEW FORMS OF INTEGRATION?, UNIVERSIDAD ANDINA SIMÓN BOLÍVAR (ANDEAN CENTER FOR FOREIGN AFFAIRS STUDIES), 05/01/09
Hobbies and Interests
- Football
- Swimming
- Running
- Traveling
Timeline
Maintenance Planner
City Wide Facility Solutions
06.2024 - Current
Associate Consultant
Arianellec LLC
09.2017 - 05.2024
CUSTOMS & TRADE SUPERVISOR
Servicio Nacional de Aduana del Ecuador (SENAE)
09.2012 - 08.2017
PRODUCT MANAGER
Marriott SA
11.2009 - 07.2010
ASSISTANT PROFESSOR
Universidad Andina Simon Bolivar
08.2008 - 02.2010
CUSTOMER SERVICE GATEWAY AGENT
DHL Express (Ecuador) SA
10.2006 - 08.2008
Master Of Business Administration - Business Administration
Universidad Isabel I
Master Of Business Administration - Business Management
Instituto Europeo De Alta Dirección
MASTER - INTERNATIONAL RELATIONS
Universidad Andina Simón Bolívar
BACHELOR - INTERNATIONAL TRADE
Universidad Laica Vicente Rocafuerte de Guayaquil
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