Dynamic Business Group Manager with a proven track record in staff training, operations management, and performance optimization. Committed to driving strategic initiatives and enhancing team productivity.
Work History
Business Group Manager
34 Years 7 Months
Synchrony | 01.1984 - 08.2018
Led collections teams to drive operational efficiency and strategic initiatives within business units.
Developed and implemented performance metrics to enhance productivity and service delivery across departments.
Managed budget allocations and resource planning to optimize financial performance and operational outcomes.
Guided staff training programs to elevate workforce capabilities and ensure alignment with company objectives.
Streamlined processes through continuous improvement methodologies, resulting in increased productivity.
Led strategic initiatives to enhance operational efficiency and customer satisfaction.
Director of Sales and Marketing /Small Business Co-Owner at Cedar Mountain, LLCDirector of Sales and Marketing /Small Business Co-Owner at Cedar Mountain, LLC