Gary Silverman

• Conducted interviews and processed DSS applications for clients seeking TFA, SNAP, State Supplemental Assistance, QMB, and Medicaid programs.
• Executed bi-yearly redeterminations for caseload of clients across various programs.
• Coordinated client case organization through call center engagement.

• Conducted interviews with callers to identify needs and investigate referrals to agencies providing assistance.
• Conducted assessments for callers exhibiting suicidal tendencies.
• Provided crisis intervention by offering emotional support and guidance.
• Collaborated with local agencies to coordinate service delivery for clients.

Executed thorough investigations into child abuse and neglect allegations.

Coordinated resource allocation and community service referrals based on client needs.

Executed court petitions for DCF aimed at temporary removal of parental rights due to instances of physical or emotional abuse.