Gary Sleiman
Dearborn Heights
Summary
Results-driven licensed general contractor with over 20 years of experience in project management, regulatory compliance, and customer service. Proven ability to oversee construction projects and build strong client relationships, ensuring timely and cost-effective project delivery.
Overview
1
1
Certification
27
27
years of professional experience
Work History
Licensed General Contractor
Green Builders Plus
Dearborn Heights
02.2008 - Current
- Managed construction projects from initiation to completion, ensuring regulatory compliance.
- Ensured compliance with health and safety regulations during all operational activities.
- Developed customer service protocols that increased client satisfaction and loyalty.
- Negotiated contracts with clients for products or services rendered by the company.
- Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
- Developed business plan and budget to maximize profitability.
- Set pricing structures according to market analytics and emerging trends.
- Established long-term relationships with customers by delivering exceptional service and efficiently resolving issues.
- Identified potential risks associated with operations in order to minimize liabilities.
- Implemented cost-saving measures across departments while maintaining quality standards.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Oversaw staff scheduling to maintain optimal staffing levels consistently.
- Trained new employees on operational procedures and company policies effectively.
- Conducted regular performance reviews of staff members to ensure efficiency and productivity goals were met.
- Provided leadership support for team members through coaching and mentorship programs.
- Developed customer service protocols that elevated client satisfaction.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Oversaw hiring process for new employees, from recruiting to onboarding training.
- Implemented cost-saving measures across departments, ensuring quality standards were upheld.
- Observed safety protocols and driving laws to maximize road and personnel safety.
- Resolved conflicts between employees in a professional manner.
- Evaluated employee performance metrics against established benchmarks in order to determine areas of improvement.
- Resolved conflicts among team members to promote a harmonious work environment. between employees in a professional manner.
- Reported delays due to breakdowns, weather or traffic conditions and emergencies relating to pick up or delivery of products.
- Managed daily operations and ensured efficient workflow in business activities.
- Obtained signatures needed to complete and process paperwork.
- Obtained necessary signatures to complete and process important paperwork. needed to complete and process paperwork.
Licensed General Contractor
GS Kirkman Construction
Dearborn Heights
05.1999 - 01.2008
- Managed construction projects from initiation to completion, ensuring compliance with regulations.
- Led on-site teams to execute building plans and maintain safety standards.
- Coordinated with subcontractors and suppliers for timely material delivery and quality control.
- Reviewed blueprints and specifications to ensure accurate project implementation.
- Conducted regular inspections to identify issues and maintain project timelines.
- Facilitated communication between clients, architects, and engineers throughout projects.
- Developed budgets and estimates for various construction projects effectively.
- Trained and mentored junior staff on best practices in construction management techniques.
- Installed and oversaw installation of drywall on various commercial and residential projects.
- Managed multiple projects simultaneously while ensuring high levels of quality and customer service were maintained across all jobsites.
- Organized and supervised subcontractors, laborers, and vendors during the building process.
- Provided guidance and direction to crew members regarding safety protocols as well as proper installation techniques for various types of materials used in construction projects.
- Enforced adherence to laws governing safe working conditions and use of hazardous materials at job sites.
- Maintained accurate records of all jobs completed including cost estimates, invoices, change orders.
- Estimated labor costs associated with each job based on local wage rates and material costs.
- Developed plans and managed construction projects from inception to completion.
- Prepared detailed reports outlining job status and any issues encountered along the way.
- Coordinated delivery schedules with suppliers to minimize disruption of ongoing projects.
- Inspected work sites to ensure safety standards were met and followed up on any issues or concerns that arose.
- Resolved conflicts between workers or contractors in a timely manner while maintaining an effective working relationship with all parties involved.
- Monitored progress of projects to ensure they stayed within budget and timeline requirements.
- Kept abreast of new developments in the construction industry related to products and materials being used in current jobs.
- Ensured all necessary permits were obtained prior to beginning any project.
- Negotiated contracts with vendors, suppliers, subcontractors, employees, customers.
- Attended meetings with architects, engineers, building owners, and inspectors for specific jobs.
- Communicated regularly with clients regarding progress updates and changes that may arise during the course of a project.
- Oversaw quality control activities throughout the entire building process to ensure customer satisfaction.
- Performed inspections of properties and individual units, identifying issues and recommending actions.
- Scheduled subcontractors to stagger work and streamline completion of project phases.
- Visited job sites and reviewed renovation plans to ascertain projects.
- Recruited, supervised and directed outsourced qualified third-party contractors.
- Managed projects with large labor, equipment, and material budgets.
- Established work, budgets, and construction timelines to manage and plan projects.
- Saved money by managing cost-effective supplier purchases.
- Refined and improved company processes to increase productivity and efficiency.
- Reviewed invoices submitted by contractors and approved payments based on acceptable work products.
- Incorporated client feedback to help construction crew and subcontractors execute change orders.
- Reduced accidents on construction sites by adhering to health and safety regulations and reporting problems.
- Leveraged knowledge of building materials and construction techniques to optimize project outcomes.
- Resolved unexpected issues and challenges, applying problem-solving skills to maintain project momentum.
- Managed comprehensive site evaluations to ensure compliance with zoning and building codes.
- Negotiated contracts with vendors, suppliers, and subcontractors, securing favorable terms.
- Led team meetings to disseminate information, address concerns, and motivate workers.
- Adapted project plans in response to client feedback or unforeseen obstacles, ensuring client satisfaction.
- Coordinated with architects and engineers to finalize project plans and blueprints.
- Prepared and planned worksites to help jobs run smoothly.
- Trained and monitored employees to teach daily tasks and improve performance.
- Delegated work to staff, setting priorities and goals.
- Cleaned construction sites to remove potential hazards and ensure safety.
- Monitored project progress to enforce adherence to deadlines and quality standards.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Established and enforced procedures and work standards, promoting team performance and safety.
- Created work crew schedules and delegated assignments.
- Implemented onsite safety protocols and procedures and properly trained team members on prevention measures.
- Read and interpreted drawings and assessed construction against plans.
- Resolved labor, design and tool issues during construction projects.
- Eliminated project lags by organizing work-in-progress and delegating tasks.
- Completed investigations into complaints, incidents and accidents at work sites.
Education
High School Diploma -
Fordson High School
Dearborn, MI06-1978
Skills
- Project management
- Regulatory compliance
- Blueprint interpretation
- Site management
- Cost estimation
- Contract negotiation
- Client relationship management
Certification
- Safety MI-Osha programs during different periods throughout career
Timeline
Licensed General Contractor
Green Builders Plus
02.2008 - Current
Licensed General Contractor
GS Kirkman Construction
05.1999 - 01.2008
High School Diploma -
Fordson High School