Gary Thorne
Pell City,AL
Summary
Dynamic Retail Operation Supervisor with a strong work ethic and proven success at Buffalo Rock Co. Skilled in training and mentoring teams, enhancing operational efficiency, and ensuring customer satisfaction. Adept in commercial vehicle operations and committed to maintaining high safety standards while driving process improvements.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Retail Operation Supervisor
Buffalo Rock Co.
2021.02 - Current
- Oversaw daily operational workflows to ensure adherence to safety regulations and quality standards.
- Trained and mentored new team members on equipment usage and best practices.
- Implemented process improvements that enhanced efficiency in production schedules.
- Collaborated with cross-functional teams to resolve operational issues promptly.
- Insure that all delivery routes are covered and cover them myself if needed.
- Perform and review all delivery merchandiser evaluations.
- Assist the sales department when it may be necessary.
Deliver Merchandiser
Buffalo Rock Co.
2020.08 - 2021.02
- Operate a Class A commercial vehicle delivering product to several accounts.
- Insure that all accounts orders are delivered accurately.
- Pick up all credits that include out of dates and damages.
- Coordinated product displays to enhance visibility and drive sales in retail locations
- Developed strong relationships with store personnel to facilitate effective merchandise placement.
Delivery Driver
Btc Wholesale Distributors
2020.02 - 2020.08
- Managed timely deliveries, ensuring customer satisfaction and adherence to schedule.
- Conducted vehicle inspections to maintain safety and compliance standards.
- Navigated delivery routes efficiently, optimizing time and reducing fuel costs.
- Pick up all credits as per company standards.
- Pick up all empty totes and take inventory of them.
Field Technician
Spectrum Environmental Services
2019.01 - 2020.02
- Conducted field assessments to identify environmental hazards and recommend appropriate remediation strategies.
- Operated specialized equipment for site inspections and sample collection in compliance with safety regulations.
- Collaborated with project managers to develop work plans and ensure timely completion of environmental projects.
- Keep proper MSHA and OSHA certifications up to date.
Diesel Mechanic Assistant
Spectrum Environmental Services
2017.12 - 2019.01
- Assist senior mechanic with anything necessary.
- Operate motor vehicles to pick up any parts that may be needed.
- Perform routine services and minor repairs on diesel trucks and other company vehicles.
- Perform regular and annual DOT inspections on commercial vehicles.
- Perform maintenance and repairs on company equipment
Quick Lane Technician
Ernest McCarty Ford
2016.10 - 2017.12
- Performed routine maintenance and repairs on various vehicle models to ensure optimal performance
- Trained new technicians in repair techniques and safety protocols, enhancing team skill set.
- Performed inspections on all vehicles to find any issues to bring to the customer’s attention.
Oil Change Technician
Hendrick Automotive Group
2014.12 - 2017.10
- Performed oil changes efficiently, adhering to safety protocols and industry standards.
- Conducted thorough inspections of vehicles, identifying maintenance needs and recommending services.
- Utilized specialized tools and equipment for oil changes, ensuring optimal performance and reliability.
- Assisted in training new technicians on best practices and company procedures.
Material Handler
Premier Surfaces Inc.
2013.10 - 2014.12
- Organize with unloading material off of trucks.
- Organize the the material by type and color in the stock yard.
- Bring material inside to inspect and mark and damages of defects in the face of the material.
- Photograph the material with all damages and defects marked so that the layout team can see what parts of the material is usable.
Stocker
Btc Wholesale Distributors
2012.08 - 2013.10
- Operate a forklift or pallet jack to relocate product from the loading bay to it’s proper area
- Stock all product into its proper location insuring that it is rotated and set according to company standards.
- Clean up all empty boxes and trash throughout the day.
Crew Member
McDonald's Restaurant
2011.05 - 2012.08
- Provided exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business
- Assisted in training new crew members on operational procedures and customer service standards.
- Perform janitorial services throughout the restaurant.
- Operate some of the cooking equipment that does not include the grills.
Education
High School Diploma -
Thompson High School
Alabaster, AL05.2012
Skills
Training and mentoring
Goal oriented
Staff management
Customer service
Customer relations
Equipment operations
Commercial vehicle operations
Communication
Strong work ethic
Fast learner
Affiliations
- I was a volunteer firefighter at Saginaw Volunteer Fire Dept. I was there from 2013 to 2020. I climbed through ranks to be a lieutenant and was even interim co-chief in my final months there. I only left due to moving and being out of the territory.
- I have been a member of the Talladega Christian Motorcyclist Association(CMA) since February of 2025. It is a motorcycle ministry that works in the public by having a Jesus centered focus.
Certification
Class A CDL
Automatic restricted
No other endorsements
Timeline
Retail Operation Supervisor
Buffalo Rock Co.
2021.02 - Current
Deliver Merchandiser
Buffalo Rock Co.
2020.08 - 2021.02
Delivery Driver
Btc Wholesale Distributors
2020.02 - 2020.08
Field Technician
Spectrum Environmental Services
2019.01 - 2020.02
Diesel Mechanic Assistant
Spectrum Environmental Services
2017.12 - 2019.01
Quick Lane Technician
Ernest McCarty Ford
2016.10 - 2017.12
Oil Change Technician
Hendrick Automotive Group
2014.12 - 2017.10
Material Handler
Premier Surfaces Inc.
2013.10 - 2014.12
Stocker
Btc Wholesale Distributors
2012.08 - 2013.10
Crew Member
McDonald's Restaurant
2011.05 - 2012.08
High School Diploma -
Thompson High School