Gary wentzel
Fort Lauderdale,FL
Summary
Restaurant professional with nearly 40 years experience in both FOH and BOH operations. Outgoing individual with a dedication to positive guest relations. Talented in creating a warm, friendly welcoming atmosphere for both guests and co-workers. Skilled at memorizing menu items and POS operations. Possess exceptional multitasking and organizational skills while remaining professional, accessible and courteous in fast-paced environments. Excels at anticipating, identifying and fulfilling guest needs while providing unobtrusive service.
Overview
31
31
years of professional experience
Work History
Server
Prime Boji
Arnolds Park, IA
04.2020 - 09.2024
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Developed strong and lasting resident relationships.
- Set up dining room to meet hospitality and service standards.
Server
Even Keel Fish & Oyster
FORT LAUDERDALE, Florida
01.2019 - 03.2020
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
- Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
- Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
- Promoted desserts, appetizers and specialty drinks.
- Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
Server/Bartender
Maxwell's Beach Cafe
Arnolds Park, IA
04.2017 - 08.2018
A popular seasonal tourist destination on Lake Okoboji Iowa. Open from Memorial Day to Labor Day. Fine dining lakefront establishment that seats 225.
Bartender/ Manager
Georgie's Alibi
Wilton Manors, FL
01.1999 - 12.2016
Started with a part-time and fill-in schedule, quickly progressing to full-time. consistently scheduled the high volume shifts throughout my tenure. Promoted to Manager/Bartender which entailed FOH management duties as well as continuing with behind the bar shifts.
Server/Bartender
Houston's
Pompano Beach, FL
01.1994 - 12.1998
Hired as a server, quickly transitioning to Bartender/Server. Became part of the Houston's "team" style of service. Excelled within the corporate guidelines of the Houston's company. The Pompano Beach location is the largest Houston's venue and additionally a company training location where I became a trainer to assist in the opening of new locations.
Education
High School Diploma -
Governor Mifflin School District
1982
Skills
- Highly responsible and reliable
- Point of Sale (POS) system operation
- Works well under pressure
- Extensive hospitality background
- SERVE Beverage & Food Handlers card
- Trained in liquor, wine and food service
- Master of sales techniques
- Order Accuracy and Delivery
- Extensive wine, beer and cocktail knowledge
- High-Volume Dining
References
Pier Guidugli, Owner, CEO
SFGN Newspaper
Leogui@aol.com
561-866-3963
Kae Hoppe, Owner
Tweeter's, Okoboji
712-330-5499
Al & RaeAnne Arneson, Owners
Arneson Distributing, 1919 and Buddy's sodas
507-227-3790
Nick Gross, General Manager
Prime Boji, Arnolds Park, Iowa
712-240-0102
Adam Sinclair, Senior Director
National Tennis Center, U.S. Open
Adamsinclair022@gmail.com
214-450-5750
Timeline
Server
Prime Boji
04.2020 - 09.2024
Server
Even Keel Fish & Oyster
01.2019 - 03.2020
Server/Bartender
Maxwell's Beach Cafe
04.2017 - 08.2018
Bartender/ Manager
Georgie's Alibi
01.1999 - 12.2016
Server/Bartender
Houston's
01.1994 - 12.1998
High School Diploma -
Governor Mifflin School District
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