Summary
Overview
Work History
Education
Skills
Timeline
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Gary Anthony (Tony) Jacobsen

Albany,OR

Summary

Proactive Owner of T's Strength Studio / T's Strength CPR with extensive experience in business operations and client relationship management. Successfully improved customer satisfaction and retention through exceptional service and efficient processes. Fostered a positive workplace culture.

Overview

13
13
years of professional experience

Work History

Owner T's Strength Studio / T's Strength CPR

Self Employed
03.2011 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Education

High School Diploma -

Juneau Douglas High School
Juneau, AK
06.1979

Skills

  • Customer Relations
  • Small business operations
  • Relationship Building
  • Verbal and written communication
  • Client Service
  • Operations Management
  • Customer Service
  • Effective leader

Timeline

Owner T's Strength Studio / T's Strength CPR

Self Employed
03.2011 - Current

High School Diploma -

Juneau Douglas High School
Gary Anthony (Tony) Jacobsen