Gary D. Kidd
Summary
Highly motivated Content Creator with knowledge of developing engaging content. Works well independently as well as collaboratively. Adept at managing multiple projects while producing successful outcomes.
Overview
9
9
years of professional experience
Work History
Communication Content Creator
Full Sail University
08.2023 - 11.2023
- Developed original content using social listening and independent sources.
- Conducted online research to obtain relevant information and materials.
- Wrote quality content for clients, enabling site visitors to quickly obtain information.
- Organized collected information to produce well-written articles.
- Managed competing deadlines with efficiency.
General Insurance Agent
New York Life
12.2022 - 08.2023
- Implement sales strategies to grow and maintain customer portfolios
- Researched and identified potential new markets.
- Designed presentations and marketing materials to promote products.
- Utilized CRM software to manage client relationships
- Identified appropriate marketing channels and target customers for campaigns.
- Monitored social media questions and comments and appropriately responded.
Customer Service Representative
Experian
11.2017 - 09.2018
- Manage and answer high volume of customer calls
- Reconcile customer account information
- Resolve products and offer new products for solutions
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Managed 55 inbound calls daily
Cashier/Customer Service Representative
United Supermarkets
06.2014 - 11.2017
- Manage and resolve direct customer dissatisfaction through advanced customer service
- Performed quality customer service through team collaboration
- Managed team schedule for shifts.
Education
Bachelor of Arts - Creative Writing
Full Sail University
Winter Park, FL07.2022
High School Diploma -
Lone Star High School
Frisco, TX06.2015
Skills
- Excellent oral, written, analytical, and interpersonal communication skills
- Creative Writing
- Social Media/ Email Marketing
- Deadline Management
- Attention to detail
- Ability to work in a fast-paced environment
Timeline
Communication Content Creator
Full Sail University
08.2023 - 11.2023
General Insurance Agent
New York Life
12.2022 - 08.2023
Customer Service Representative
Experian
11.2017 - 09.2018
Cashier/Customer Service Representative
United Supermarkets
06.2014 - 11.2017
Bachelor of Arts - Creative Writing
Full Sail University
High School Diploma -
Lone Star High School
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