Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Gary Heard

Hampton,VA

Summary

Customer-focused Retail Sales Associate recognized for high productivity and efficient task completion. Possess specialized skills in customer service, inventory management, and sales techniques. Excel in communication, problem-solving, and adaptability to ensure positive shopping experiences and meet sales goals.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate

UPS
Herndon, VA
12.2021 - Current
  • Demonstrated knowledge of store products and services.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Assisted with unloading delivery trucks and stocking shelves with new merchandise.

Education

High School Diploma -

Westfield High School
Chantilly, VA
06-2024

Skills

  • Loss prevention
  • Store maintenance
  • Point of sale operation
  • Retail sales
  • Stocking and receiving
  • Customer service
  • Heavy lifting strength

Affiliations

  • [Bachelor's degree track], [Electrical Engineering major], [Hampton University] — Class of 2028
  • Navy ROTC Midshipman
  • Midshipman: Tuesday/Thursday, 5-7 AM
  • Participates in leadership training, physical fitness programs, and naval science courses; held specific roles, e.g., physical training operator, demonstrating skills like leadership, teamwork, and problem-solving

References

References available upon request.

Timeline

Retail Sales Associate

UPS
12.2021 - Current

High School Diploma -

Westfield High School

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Gary Heard