Creative business professional with expertise in sales, and classically trained in the fine arts. Self-motivated and organized to thrive in both team-based and independent settings.
Overview
10
10
years of professional experience
Work History
Account Sales Manager/Sales Assistant to VP & RSM
Vital Care Industries
Remote
10.2022 - Current
Spearheaded sales support initiatives for a pioneering role within Vital Care Industries, working closely with the VP and Regional Sales Manager (RSM) to drive strategic growth and operational excellence.
Gathered and analyzed sales data, leveraging insights to develop targeted strategies and revamp account information for sales teams.
Exceeded expectations by proactively expanding accounts, resulting in new revenue streams and increased profitability.
Built strong relationships with key accounts, earning their trust and gaining access to exclusive competitor information.
Recently promoted to the founding Account Sales Manager, leading a small but mighty team in sculpting success for the company through effective sales operations management.
Independent Consultant & Contractor
Freelance
Multiple Locations
05.2021 - 05.2022
Assistant & House Manager (June 2021 - May 2022); facilitated and organized multiple moves across state lines for high-end clients
Social Media and Campaign Manager, Parlour Cisouria (January 2022 - May 2022); produced social media posts and tracked online business growth
Airbnb Listing Manager (March 2022- May 2022); photographed properties in Colorado and provided copywriting and photo-editing
Customer Experience Consultant, Viajero Hotel & Spa (October 2021- November 2021); translated business materials from Spanish to English, facilitated the selection of final menu items, organized launch events, and improved floor planning
Account Executive
Yelp
Remote
10.2018 - 05.2021
Analyzed market data and research findings to develop strategies and insights that achieve client goals/objectives, resulting in a 78% close-ratio and over 350K in total booked revenue, or 115% in lifetime quota
Presented research and data to decision-makers about investing marketing dollars on Yelp ads, averaging a deal size of $3,200 or $22,000 in monthly sales
Honored in the top 5 percentile for pitching a minimum of 3/5 decision-makers with a 78% close-ratio, resulting in 350K in total booked revenue, or 115% in lifetime quota
Formulated successful strategies with a senior sales manager on how to approach prospects during the 2019 & 2020 California fires, and COVID-19, and was the only Account Executive to hit quota in March 2020
Designed sales material to coach teammates in 1:1s, planned team-building activities both in-person and virtually to strengthen trust, and shape a safe space
Account Manager
WoundCare Solutions
Chicago
02.2017 - 07.2018
Reviewed all creative concepts to ensure the marketing and creative work is on strategy and on-brand before client delivery
Offered presales consultations via telephone and face-to-face meetings, supporting sales and marketing teams and exceeded monthly sales goals by a monthly minimum of 40% and 75.6% in June of 2018
Prepared requests for quotations for current/renewal plan design/rate information, and historical claims experience data
Created medical scenarios using established framework and delivered consulting services and earned employee of the month in December 2017
Backpacking Trip
Contract Positions
Preu, Bolivia, Argentina
05.2016 - 12.2017
Contracted and painted murals for clients, bartended in high-traffic settings and worked on a writing portfolio
Bilingual Customer Service Representative
H&M Online
Chicago
05.2013 - 05.2016
Part of the first team to launch H&M Online and honored employee of the month in June 2015
Provided solutions for approximately 100 customers daily through first contact resolution and created Salesforce cases when necessary
Promoted and sold selected items to customers, exceeding sales quota by 280% for two consecutive months
Promoted H&M's mission and social media standing by monitoring its Facebook and Twitter accounts
Education
Bachelor of Arts - Political Science And Government
Loyola University of Chicago, Chicago, IL
12.2020
Minor in Business
Skills
Business Development
Account Management
Problem-Solving
Strategic Account Planning
Timeline
Account Sales Manager/Sales Assistant to VP & RSM - Vital Care Industries
10.2022 - Current
Independent Consultant & Contractor - Freelance
05.2021 - 05.2022
Account Executive - Yelp
10.2018 - 05.2021
Account Manager - WoundCare Solutions
02.2017 - 07.2018
Backpacking Trip - Contract Positions
05.2016 - 12.2017
Bilingual Customer Service Representative - H&M Online
05.2013 - 05.2016
Loyola University of Chicago - Bachelor of Arts, Political Science And Government
Operations Manager at SWA VITAL CARE - RPM (Remote Patient Monitoring), CCM (Chronic Care Management)Operations Manager at SWA VITAL CARE - RPM (Remote Patient Monitoring), CCM (Chronic Care Management)