Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gary M. Swiercz Jr.

Crossville,TN

Summary

Dynamic professional with diverse experience across multiple industries, including fuel dispatch, furniture warehouse and distribution, and automotive repair, bringing a well-rounded skill set and adaptable approach to problem-solving and project management. Pursuing a career that offers opportunities for professional growth and advancement, where I can leverage my skills and contribute to organizational success.

Overview

12
12
years of professional experience

Work History

Dispatcher/Administrator

Rogers Petroleum
Crossville, TN
07.2023 - Current

Coordinating Deliveries: Manage the scheduling and routing of deliveries for petroleum products, ensuring that they reach their destinations on time and in accordance with customer requirements.

Communicating with Drivers: Act as the main point of contact for drivers, providing them with instructions, updates, and support throughout their routes.

Monitoring Fleet: Over see the movement of trucks and other vehicles in the fleet, using GPS tracking systems and other tools to monitor their locations and ensure they adhere to planned routes.

Handling Emergencies: Address any issues or emergencies that arise during transportation, such as vehicle breakdowns or accidents, and coordinate with relevant parties to resolve them swiftly.

Managing Documentation: Prepare and maintain accurate records of deliveries, including shipping documents, fuel consumption logs, and maintenance reports.

Ensuring Compliance: Ensure that all operations comply with industry regulations, safety standards, and environmental guidelines, including handling hazardous materials properly.

Customer Service: Interact with customers to provide updates on delivery status, address concerns, and handle any special requests or issues that may arise.

Scheduling Maintenance: Coordinate with maintenance teams to ensure that vehicles are serviced regularly and are in good working condition to prevent delays and maintain safety.

Optimizing Routes: Analyze traffic patterns, weather conditions, and other factors to optimize delivery routes and improve efficiency.

Data Management: Utilize software and systems for tracking deliveries, managing schedules, and analyzing performance metrics to improve operations.

Inventory Management: Work closely with inventory team to track stock levels and coordinate the timely delivery of products to avoid shortages or overstocking.

Administrative Management: Oversee daily administrative operations and maintain accurate up-to-date records of inventory and deliveries. Prepare and process reports, documents, and other paperwork as required.

Financial Administration: Coordinate with various departments to establish new credit accounts for customers. Assist with invoicing, billing, and financial record keeping. Monitor and maintain receivable transactions. Prepare and record daily deposit transactions.

Dispatcher

Deloy Brown Petroleum
Crossville, TN
01.2022 - 07.2023

Coordinating Deliveries: Managed the scheduling and routing of deliveries for petroleum products, ensuring that they reach their destinations on time and in accordance with customer requirements.

Communicating with Drivers: Acted as the main point of contact for drivers, providing them with instructions, updates, and support throughout their routes.

Handling Emergencies: Addressed any issues or emergencies that arose during transportation, such as vehicle breakdowns or accidents, and coordinated with relevant parties to resolve them swiftly.

Managing Documentation: Prepared and maintained accurate records of deliveries, including shipping documents, fuel consumption logs, and maintenance reports. Monitored and adjusted fuel prices to align with current market trends, ensuring competitive pricing and accurate financial reporting.

Customer Service: Interacted with customers to provide updates on delivery status, address concerns, and handle any special requests or issues that arose.

Scheduling Maintenance: Coordinated with maintenance teams to ensure that vehicles are serviced regularly and are in good working condition to prevent delays and maintain safety.

Optimizing Routes: Analyzed traffic patterns, weather conditions, and other factors to optimize delivery routes and improve efficiency.

Inventory Management: Worked closely with inventory team to track stock levels and coordinate the timely delivery of products to avoid shortages or overstocking.

Administrative Management: Oversaw daily administrative operations and maintained accurate up-to-date records of inventory and deliveries. Prepared and processed reports, documents, and other paperwork as required.

Financial Administration: Managed billing process. Monitored and maintained receivable transactions. Prepared and recorded daily deposit transactions.

Warehouse Team Leader/Delivery Driver

W.E. Mayberry & Son
Crossville, TN
08.2016 - 12.2022

Team Leadership: Trained, mentored, and motivated warehouse staff to achieve performance goals. Fostered a positive work environment that encourages teamwork and productivity.

Delivery Operations: Planned and executed daily delivery routes to ensure timely and efficient product delivery. Loaded and unloaded delivery vehicles, ensuring safe handling of goods. Maintained vehicle cleanliness and performed routine maintenance checks.

Customer Service: Communicated effectively with customers to address inquiries and resolve issues related to deliveries.
Ensured customer satisfaction through timely deliveries and accurate order fulfillment.

Receiving and Unloading: Received incoming shipments of furniture and accessories. Unloaded delivery trucks and checked items against packing lists for accuracy.

Inventory Management: Organized and stored furniture in designated warehouse areas. Maintained accurate inventory records, including tracking stock levels and updating inventory management systems. Performed inventory audits to ensure inventory accuracy.

Quality Control: Inspected furniture for damage and quality before storing or shipping. Reported any defects or discrepancies to management. Assisted in repairs of damaged merchandise when needed.

Order Fulfillment: Picked and prepared furniture items for customer orders. Packaged and labeled items securely for delivery. Managed furniture assembly and interpreted complex assembly instructions.

Automotive Service Technician

A1 Auto Repair
Crossville, TN
03.2013 - 06.2016

Vehicle Inspection: Performed thorough inspections of vehicles to identify mechanical and electrical issues. Assessed the condition of components, systems and accessories.

Diagnostic Testing: Utilized diagnostic equipment and software to troubleshoot and diagnose vehicle problems. Interpreted diagnostic results and determined necessary repairs.

Parts Replacement: Replaced defective parts using appropriate tools and techniques. Ensured all replaced parts met manufacturer specifications and safety standards.

Documentation: Maintained accurate records of repairs, maintenance, and parts used. Completed work orders and service reports in a timely manner.

Customer Communication: Explained vehicle issues and recommended repairs to customers in clear, understandable terms. Provided cost estimates and timelines for repairs.

Safety Compliance: Adhered to safety protocols and regulations to ensure a safe working environment. Kept work areas clean and organized.

Education

High School Diploma -

Cumberland County High School
Crossville
05.2010

Skills

  • Strong analytical skills to troubleshoot and resolve issues
  • Proficient in prioritizing tasks and managing time efficiently
  • Flexibility to adjust to changing situations and new challenges
  • Ability to work independently or in a team setting
  • Strong verbal and written communication skills
  • Adept at following detailed assembly guidelines to ensure accuracy and efficient completion of projects
  • Ability to adapt to new tasks and environments
  • Strong focus on accuracy in documentation and reporting
  • Familiarity with logistics software (SmarTruck), accounting software (Ascend), and Microsoft Office Suite (Excel, Word, etc)
  • Manual dexterity and ability to handle tools and components effectively

Timeline

Dispatcher/Administrator

Rogers Petroleum
07.2023 - Current

Dispatcher

Deloy Brown Petroleum
01.2022 - 07.2023

Warehouse Team Leader/Delivery Driver

W.E. Mayberry & Son
08.2016 - 12.2022

Automotive Service Technician

A1 Auto Repair
03.2013 - 06.2016

High School Diploma -

Cumberland County High School
Gary M. Swiercz Jr.