Kyle Lyles
Birmingham
Summary
Dynamic sales leader with a proven track record at Verizon, achieving top 1% performance in sales. Expert in Salesforce and team development, I drive results through strategic training and collaboration. Skilled in budget management and fostering employee growth, I consistently enhance operational efficiency and exceed organizational goals.
Overview
5
5
years of professional experience
Work History
Sr. Director Retail Sales
Verizon
Birmingham
07.2023 - Current
- Led best-in-class sales performance. Finishing top 1% year one & top 10% each following year.
- Developed training programs that enhanced team performance, resulting in 5 promotions to executive roles.
- Facilitated regular meetings to align projects and ensure accountability, scaling multiple initiatives across the enterprise.
- Oversaw budgeting processes, maintaining fiscal responsibility throughout the year.
Associate Director Operations
Verizon
Birmingham
02.2021 - 07.2023
- Coordinated daily operations to streamline workflows and improve overall operational efficiency.
- Oversaw compliance with company policies and industry regulations throughout operations.
- Inspected schedules and assigned tasks to maximize team productivity and performance.
- Facilitated interdepartmental communication to enhance project collaboration and implemented a cost-effective CRM tool in 2022.
Education
Bachelor's Degree - Business Management
Pearson Education
12-2028
Associate Degree - Applied Science
SouthEastern Tech
Vidalia, GA12-2009
Skills
- Sales compensation strategies
- Customer retention strategies
- Salesforce and CRM
- Budget management
- Data visualization tools
- Spreadsheet expertise
- Google AI Suite
- Executive presentation skills
- Collaboration and teamwork
- Employee training
- HR management
- Team communication platforms
Summary - Executive Summary
16-year Telcom Com Leader, with comprehensive retail sales operations and distribution strategy for Verizon. Directly oversee 43 retail locations with 300+ employees, a dispersed leadership team, driving high-performance results through cultural transformation, digital integration, and rigorous financial management.
Timeline
Sr. Director Retail Sales
Verizon
07.2023 - Current
Associate Director Operations
Verizon
02.2021 - 07.2023
Bachelor's Degree - Business Management
Pearson Education
Associate Degree - Applied Science
SouthEastern Tech