Gasolo Nanai
Antioch,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Practiced in customer relations, sales and inventory control. Started as a co manager and promoter to store manager within 6 months.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
DD's Discount
11.2019 - 05.2023
- Managed opening and closing procedures
- De-escalating customer situation and maintaining positive in responding to customer service inquiries.
- Set,Refill Isle program to promote new products.
- Control Shrink(Walked through store areas to identify suspicious activities impacting operations. MOS to process daily.
- Cash office/ Deposit and Order change process and procedures.
- Weekly Schedule to meet company payroll.
- Hiring/Training new associates and all E-Learning are completed.
- Partner with LP for SPS program.
Store Manager
Avenue Clothing Store
09.2016 - 09.2019
- Managed inventory control, cash control, and store opening and closing procedures.
- Reorganized sales floor to meet company demands.
- Assisted with recruiting and training new staff.
- Addressed customer inquiries and resolve customer complaints.
- Handled weekly scheduling according to payroll policies.
- Completed series of training sessions to advance from Co Manager to Store Manager.
- Delivered excellent customer service by greeting and assisting each customer.
- Stocked and restocked inventory when shipments were received.
- Directed and Supervised employees engaged in sales,inventory and reconciling cash receipts.
Education
High School Diploma -
Seaside High School
Seaside, CA1995
Skills
* Retail Merchandising
* Recruitment & Retention
* Operations
* Team Leadership
* Coaching and Mentoring
* Loss Prevention
* Customer Service
Timeline
Assistant Store Manager
DD's Discount
11.2019 - 05.2023
Store Manager
Avenue Clothing Store
09.2016 - 09.2019
High School Diploma -
Seaside High School
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