Gaukhar Lapezo
Chicago,IL
Summary
Growth-focused product leader with a multi-layered achievement record in user-centered product development and a passion for creating groundbreaking products, experiences, and solutions that address user and business needs. Adept at leveraging research and data to gain insights and inform product decision-making, envisioning disruptive experiences and products that accelerate customer engagement and revenue. Dynamic leader with demonstrated proficiency in inspiring Agile teams and fostering collaboration to deliver impactful user experiences. Results-oriented professional with impressive communication, organizational, problem-solving, and relationship management skills, thrives in dynamic cross functional settings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Product Manager
Sogeti USA
Chicago, IL
08.2022 - Current
- Facilitated collaboration among 35+ business, product, and engineering stakeholders enterprise-wide, running regular discovery sessions and brainstorms to explore additional product ideas and concepts, shaping new product guidelines, and generating 7+ viable product concepts.
- Developed an innovative enhancement that seamlessly integrates with local devices, enabling the instant reporting of vehicle damage. This advancement led to a remarkable 60% decrease in the time needed to evaluate and manage vehicle damage.
- Maintained a keen awareness of the digital landscape and industry trends, best practices, and
technologies, championing new paradigms and fostering continuous innovation. - Developed training materials and ran training with 1K+ users, accelerating product utilization by 25%.
- Gathered requirements, defined deliverables, prioritized features and functionalities, and balanced user
with business objectives to deliver disruptive products and customer experiences, propelling user
engagement by 15%.
Senior Product Manager
Parqour
Doral, FL
08.2021 - 08.2023
- Drove the product strategy, defined and executed the product roadmap and vision alongside the leadership team, and directed a cross-functional product team of 35+ in an agile environment.
- Led the end-to-end product development cycle, conceptualizing and releasing 5 digital products while improving key customer-facing applications by pioneering 40+ new features and functionalities.
- Managed product backlog, reviewing and revising items to add further value and enable continuous product improvement, catalyzing time-to-market by 15% and enhancing product functionality by 20%.
- Conducted extensive market and user research, utilizing quantitative and qualitative data to gain insights, validate hypotheses, make thoughtful decisions, and create meaningful experiences, boosting customer engagement by 35%.
- Directed 5 continuous improvement initiatives and introduced new components and tooling to support the team and establish new efficiencies, growing overall productivity by 25% while maintaining a focus on user-centric design principles.
- Rolled out market-focused Connected Parking research, expanding product offerings beyond the mobile application and capturing a new segment of 50K+ customers.
- Increased overall revenue by 150% through successfully launching 5 new products within 13 months in 7 countries
Technical Product Manager
Easymove Marketplace
Chicago, IL
04.2019 - 01.2021
- Modernized key dealer-facing application with 5K+ users, spearheading new features and functionalities to transform the platform.
- Gathered requirements, defined deliverables, prioritized features and functionalities, and balanced user with business objectives to deliver disruptive products and customer experiences, propelling user engagement by 15%.
- Implemented new data and analytics tools to gain better insights and improve decision-making across the end-to-end product lifecycle, continuously enhancing the user experience.
- Increased overall revenue by 35% through successfully launching 3 new products within one year
- Optimized UX measures by 45% through increased user feedback collection and iteration to customer needs
- Lead a team of over 10 cross-functional individuals, including development, engineering, product, design, and marketing professionals on all phases of custom product solutions delivery in order to meet and exceed client expectations.
- Responsible for building applications that complied with state regulations and policies governing the transportation industry, which involved navigating complex legal requirements and ensuring that the company met all necessary standards related to data privacy, user safety, and driver compliance
Education
Bachelor Degree in Business and Administration -
Kendall College
01.2016
Associate Degree in Hospitality Management -
Les Roches International School of Hotel Management
01.2015
Skills
Programming Languages: JavaScript, HTML, jQuery, NodeJS, SQL, Python
Applications/ Tools: Trello, Slack, JIRA, Hotjar, Amplitude, Mixpanel, Microsoft Office Suite, Azur, Aha!
Platforms: Google Analytics, SalesForce, PM, MS Project, CRMs
Languages
English
Native/ Bilingual
Russian
Native/ Bilingual
Kazakh
Native/ Bilingual
Turkish
Professional
Spanish
Limited
Certification
- Certified Scrum Product Owner (CSPO)
Core Areas
Agile Methodologies Analytics Business Analysis Concept Development Cross-functional Leadership Data Analysis Design Research / User Research Digital Transformation Process Improvement Product Management Project Management QA / Testing Storyboarding / Wireframing Training & Mentoring User-Centered Design UX/UI Design
References
References available upon request.
Timeline
Senior Product Manager
Sogeti USA
08.2022 - Current
Senior Product Manager
Parqour
08.2021 - 08.2023
Technical Product Manager
Easymove Marketplace
04.2019 - 01.2021
Bachelor Degree in Business and Administration -
Kendall College
Associate Degree in Hospitality Management -
Les Roches International School of Hotel Management
- Certified Scrum Product Owner (CSPO)
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