Gaurav Joshi

• 14+ years experience working in Travel Industry by leading product management, gathering customer feedback and developing products that solve customer issue by aligning with the teams goal, defining implementation strategy, leading digitization journey, identifying opportunities for feature optimization, Mentoring team by definig Agile best practices, and successfully handling multiple cross functional API and UX/UI teams
• Expert in defining objectives for the team that aligns with the company objectives, setting key results for measuring success, identifying and prioritizing initiatives that help to achieve the key results
• Led FlyDelta app Check-in experience that was responsible for handling and completing Check-in journey for 80 percent customers
• Developed Delta Cargo application responsible for generating 1 billion USD from scratch by doing deep market research, competitive analysis that helped to create a more competitive new pricing engine, identifying 3rd party integration opportunities for enhancing customer experience and defining best practices to maximize the team’s output
• Experience in building agile teams by educating teams on Agile best practices, inventing new processes for optimizing teams outcome and gathering and communicating constant feedback from team members to constantly improve.
• Experience in communicating with stakeholders by keeping them in loop at all stages of feature development and negotiating on features by providing info on all aspects needed for making a decision

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