GAVASKAR R. SHARP II
Kennesaw,GA
Summary
Psychology and student support professional with hands-on experience guiding peers, resolving concerns, and supporting confidential processes. Adds value through client onboarding, documentation management, and well-organized coordination that supports smooth transitions, effective communication, and positive service experiences.
Overview
7
7
years of professional experience
Work History
Residential Leader (RL)
Norfolk State University Residence Life
Norfolk, VA
01.2023 - 05.2026
- Treasurer For Housing and Residential Life at NSU
- Promote mental wellness, inclusion, and campus engagement through community programming.
- Facilitate conflict resolution and provide confidential guidance to peers.
- Assisted students with academic and emotional challenges as a peer mentor.
Administrative Support Intern
Heart and Soul Child and Family Therapy Services
Virginia Beach, Virginia
01.2026 - 04.2026
- Communicated with clients to collect and verify sensitive information, ensuring data accuracy and trust.
- Ensured confidentiality and compliance with documentation standards.
- Applied strong attention to detail and organizational skills in data management.
- Coordinated scheduling, correspondence, and calendar management to streamline office operations.
- Managed phone calls, greeted visitors, and routed requests to enhance interdepartmental communication.
Telecommunications / Client Onboarding – | 24–25
Health Plus Transportation
Alpharetta, Georgia
05.2023 - 08.2025
- Managed end-to-end client onboarding process, including contract negotiation, implementation planning, and training delivery to ensure smooth transitions.
- Managed client onboarding process, including scheduling introductory calls and sending welcome emails.
- Prepared necessary documentation to facilitate client onboarding and support seamless integration.
- Prioritized and organized tasks to meet service goals and enhance client experience.
- Enhanced customer satisfaction through proactive service and support. by resolving problems with knowledgeable and friendly service.
Customer Relations & Operations Assistant
The Real Milk & Honey
Atlanta, GA
05.2023 - 07.2023
- Enhanced active listening and empathy to effectively address diverse customer needs.
- Improved organizational and multitasking skills to support service-focused operations.
- Fostered teamwork and inclusivity among colleagues to promote a positive work atmosphere.
Psychology & Leadership Trainee / Sports Management Intern
National Student Leadership Conference (NSLC)
Washington, D.C.
01.2019 - 01.2020
- Presented on teamwork, leadership, and interpersonal effectiveness to enhance group dynamics.
- Applied leadership psychology and communication strategies in collaborative settings.
- Analyzed mock client and case studies to understand motivation and behavior's impact on performance.
Education
Certified All-Lines Adjuster (CALA) -
Kaplan Financial Education
09-2026
Bachelor of Science - Psychology
Norfolk State University
Norfolk, VA05-2026
Undergraduate Studies - Psychology / Business Focus
Regis University
Denver, CO01-2023
High School Diploma -
Freedom Christian Academy
Fayetteville, NC05-2021
Skills
- Interpersonal Communication & Empathy
- Behavioral Observation & Note-Taking
- Conflict Resolution & Crisis Response
- Psychological Research Assistance
- Team Leadership & Mentorship
- Data management
- Client onboarding
- Customer service
- Documentation management
- Presentation delivery
- Collaboration
- Recruitment
- Negotiation
- Activities oversight
- Organizational skills
- Problem-solving
- Microsoft office
Affiliations
- Psi Chi Honors Psychology Psychology Club Member
- Peer Mentor, Faith-Based Youth Program – Facilitated weekly discussions and provided one-on-one support for younger students.
- Varsity & Collegiate Basketball Player – Modeled leadership, teamwork, and perseverance under pressure.
- Campus Wellness Advocate – Promotes self-care, stress management, and inclusion among peers.
Timeline
Administrative Support Intern
Heart and Soul Child and Family Therapy Services
01.2026 - 04.2026
Telecommunications / Client Onboarding – | 24–25
Health Plus Transportation
05.2023 - 08.2025
Customer Relations & Operations Assistant
The Real Milk & Honey
05.2023 - 07.2023
Residential Leader (RL)
Norfolk State University Residence Life
01.2023 - 05.2026
Psychology & Leadership Trainee / Sports Management Intern
National Student Leadership Conference (NSLC)
01.2019 - 01.2020
Certified All-Lines Adjuster (CALA) -
Kaplan Financial Education
Bachelor of Science - Psychology
Norfolk State University
Undergraduate Studies - Psychology / Business Focus
Regis University
High School Diploma -
Freedom Christian Academy