Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gaven Purnell

Bowling Green,OH

Summary

Proactive BGSU student with demonstrated skills of integrity, leadership, and flexibility, with a passion for work shown through 6+ consistent years of professional experience, consistently learning and multi-tasking through the years. When not at work, serves the community of Cleveland on a regular basis alongside other local organizations, furthering overall leadership expertise and helping those in need. Enjoys building relationships with team members and working with those involved to effectively complete the tasks at hand in a timely manner.

Overview

6
6
years of professional experience

Work History

Assistant Manager

Subway
05.2021 - Current
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations, consistently meeting customers' needs quickly and efficiently
  • Complied with safety and sanitation guidelines to maintain the overall health and well-being of customers and other staff
  • Discussed menu options with customers and offered proactive suggestions to meet individual needs and drive sales
  • Developed skills and responsibilities necessary for opening and closing stores, cash handling, and receiving truck orders
  • Assisted in training multiple employees to ensure success

Customer Service Cashier

Fresh Fix Of Heights
03.2018 - 08.2020
  • Maintained current knowledge of store promotions and items, highlighting sales to customers
  • Used POS systems to enter orders, process payments, and issue receipts
  • Restocked, arranged, and organized merchandise in front lanes to drive product sales
  • Greeted customers when entering and leaving establishments, interacting with them to create positive customer experiences

Education

Bachelor's Degree -

Bowling Green State University
Bowling Green, OH
08.2026

High School Diploma -

Hudson High School
Hudson, OH
05.2022

Skills

  • Adaptability / Flexibility
  • Critical Thinking
  • Multi-Tasking Ability
  • Customer Service / Conflict Management
  • Product Knowledge / Product Up Selling
  • High level of integrity
  • Cash Register Operations / POS
  • Interpersonal Communication
  • Empathy
  • Active listening
  • Team building
  • Leadership

Timeline

Assistant Manager

Subway
05.2021 - Current

Customer Service Cashier

Fresh Fix Of Heights
03.2018 - 08.2020

Bachelor's Degree -

Bowling Green State University

High School Diploma -

Hudson High School
Gaven Purnell