Gaven Alve Mate
Flying Food Group
San Francisco,CA
1
Language
21
years of professional experience
Dynamic professional with a proven track record at Flying Food Group, excelling in teamwork and customer service. Known for a friendly demeanor and adaptability, I effectively resolved passenger inquiries and coordinated operations as a Ground Support Agent. Committed to excellence, I thrive in fast-paced environments while maintaining a calm, results-driven approach.
Work History
Lead /Production
13 Years 11 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Ground Support Agent
3 Years 9 Months- Assisted passengers with flight information, baggage inquiries, and service resolutions.
- Coordinated with ramp, gate, and cargo teams to support smooth airport operations.
- Processed travel documents, boarding details, and service requests with accuracy.
- Responded to customer concerns promptly, maintaining professional communication under pressure.
- Delivered prompt service to prioritize customer needs.
Education
Bachelor of Science - Hotel And Restaurant Management
Skills
Friendly
positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Calm under pressure
Flexible and adaptable
Languages
Tagalog and WarayWaray
Native or Bilingual
Timeline
Lead /Production
Flying Food Group
11.2012 - 10.2026Read More
Ground Support Agent
Worldwide Flight Services
03.2006 - 12.2009Read More
Manila Montessori College International
Bachelor of Science from Hotel And Restaurant Management
Read More