Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gaviela Zamora

Round Rock,TX

Summary

Driven by a proven track record at Tesla, I excel in operations management and leadership, significantly enhancing team productivity and operational efficiency. Skilled in cross-functional team coordination and staff training, my strategic approach has fostered organizational development and continuous improvement, achieving key milestones and surpassing goals. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Lead General Assembly

Tesla
09.2022 - Current
  • Elevated brand recognition through strategic marketing efforts, including social media campaigns, events, and public relations activities.
  • Developed comprehensive business plans that aligned with organizational objectives while accounting for market trends and competitor activities.
  • Established effective communication channels between departments to ensure smooth collaboration and timely project completion.
  • Designed performance metrics to assess team effectiveness, utilizing data-driven insights to inform managerial decisions.
  • Improved operational efficiency by streamlining processes and implementing new management strategies.
  • Fostered a culture of continuous improvement by encouraging employee feedback and addressing concerns promptly.
  • Increased employee retention, implementing comprehensive training programs and fostering a supportive work environment.
  • Led cross-functional teams in executing complex projects from inception through completion, ensuring all milestones were met on time and within budget parameters.
  • Optimized inventory management practices, reducing excess stock while maintaining adequate supply levels for business operations.
  • Ensured high-quality products and services were delivered to customers by implementing rigorous quality control measures.
  • Managed vendor relationships, negotiating favorable contracts for cost savings and improved service levels.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Reported issues to higher management with great detail.

Process Assistant

Amazon
06.2019 - 11.2022
  • Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
  • Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
  • Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Conducted root cause analysis for recurring issues, leading to targeted corrective actions that effectively resolved problems.
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
  • Enhanced team productivity by conducting regular training sessions on the latest industry best practices.
  • Maintained knowledge of industry techniques, methods, and equipment to create competitive advantage leading to business growth.
  • Reduced downtime for equipment maintenance through proactive scheduling and coordination with technicians.
  • Improved process efficiency by identifying bottlenecks and implementing streamlined solutions.
  • Conducted training and change management processes to improve operations.
  • Managed equipment calibration schedules, ensuring accurate measurements were maintained for quality assurance purposes.
  • Facilitated knowledge sharing among team members, fostering a culture of collaboration and innovation.
  • Optimized inventory management through meticulous tracking of raw materials, finished goods, and consumables.
  • Participated actively in company-sponsored kaizen events, driving continuous improvement efforts and facilitating team building activities.
  • Coordinated closely with suppliers to address material shortages or quality concerns, ensuring minimal disruption to production schedules.
  • Contributed to new product development efforts by providing input on manufacturability and scalability considerations during design reviews.
  • Monitored and reported on process performance to verify compliance with established standards.
  • Evaluated product or service by analyzing and interpreting data and metrics.
  • Analyzed process flows and identified areas of improvement to increase productivity and reduce costs.
  • Supervised processes to eliminate weak points or bottlenecks in business operations.
  • Prioritized initiatives to increase success rates of strategic projects.
  • Assessed products or services to evaluate conformance with quality standards.
  • Offered data-driven recommendations to align company strategies and process improvement initiatives.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Conducted training and applied change management to achieve desired outcomes.
  • Performed quality assurance checks on transactions and account actions to assess compliance with state and federal regulations.
  • Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Surpassed team goals by partnering with colleagues to implement best practices and protocols.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates.

Benefit Coordinator

Bluebonnet Trails Community Services
05.2018 - 06.2020
  • Managed benefit enrollment periods, ensuring timely and accurate updates to employee records.
  • Maintained detailed records of all benefits-related transactions, ensuring accurate documentation for compliance with regulatory requirements.
  • Supported employees during life events that required updating or changing their benefits elections, such as marriage or the birth of a child.
  • Coordinated annual open enrollment events, providing opportunities for employees to learn about their options and make informed decisions regarding their coverage selections.
  • Implemented effective communication strategies to keep employees informed about upcoming deadlines, policy changes, and available resources related to their benefits programs.
  • Conducted thorough audits of benefits data to ensure compliance with company policies and legal requirements.
  • Maintained comprehensive knowledge of industry trends, staying informed on changes in legislation that could impact benefits offerings.
  • Reduced administrative workload by automating routine tasks related to benefits management, such as data entry and report generation.
  • Facilitated smooth transitions for employees during mergers or acquisitions by coordinating updates to benefit plan enrollments as needed.
  • Managed relationships with external partners like insurance brokers and third-party administrators to optimize service delivery for employees seeking assistance with their benefit plans.
  • Collaborated with HR team members to integrate benefits information into new hire orientation programs.
  • Streamlined benefit administration processes for increased efficiency and reduced errors.
  • Identified areas for improvement in existing benefit offerings through regular analysis of employee feedback surveys.
  • Assisted employees with complex benefits claims, resolving issues in a timely manner and ensuring satisfaction.
  • Developed customized benefit packages to attract top talent and improve employee retention rates.
  • Enhanced employee benefits understanding by conducting informative presentations and workshops.
  • Audited benefit programs and agreements to optimize service delivery.
  • Oversaw open enrollment processes during [Number] quarter.
  • Assessed client requirements and developed targeted benefits solutions.
  • Kept programs in line with plan structure, company policy and legal requirements.
  • Educated new hires about different benefit plans.
  • Performed evaluations of competitor actions, legislative changes and collective bargaining results in order to make sound decisions about future company benefits and compensation.

Education

Certificate - AI With Data Analytics

Chegg Skills
Charlotte, NC
06.2024

High School Diploma -

Pacific High School
San Bernardino, CA
06.1982

Skills

  • Staff Training and Development
  • Operations Management
  • Cross-functional Team Coordination
  • Organizational Development
  • Team Player
  • Time Management
  • Efficient multi-tasker
  • Leadership and team building
  • Team Leadership
  • Verbal and written communication
  • Problem Resolution
  • Effective leader
  • Staff training/development
  • Administrative Skills
  • Consistently meet goals
  • Training and coaching
  • Staff Management
  • Staff Training
  • Staff Supervision
  • Team training and development
  • Data review
  • Process Improvements

Languages

Spanish
Limited Working

Timeline

Lead General Assembly

Tesla
09.2022 - Current

Process Assistant

Amazon
06.2019 - 11.2022

Benefit Coordinator

Bluebonnet Trails Community Services
05.2018 - 06.2020

Certificate - AI With Data Analytics

Chegg Skills

High School Diploma -

Pacific High School

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Gaviela Zamora