Gavilan Hernandez
Campbell,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive, memorable experience.
Overview
25
25
years of professional experience
Work History
Golf Shop Associate
Santa Teresa Golf Club
San Jose, California
06.2023 - 08.2025
- Greeted and assisted members and guests at the front desk.
- Managed phone inquiries and scheduled tee times efficiently.
- Provided information about club services, amenities, and events.
- Assisted in resolving member concerns with professionalism and care.
- Processed payments and handled cash register operations securely.
- Trained new employees on proper front desk operations and customer service techniques.
- Assisted customers in selecting appropriate equipment for their skill level.
- Performed daily closing functions and maintained accountability for shift-closing reports.
- Promoted golf products and accessories and utilized upselling to increase sales.
- Collaborated with team members to ensure efficient store operations and service.
- Developed relationships with regulars through friendly conversation during shifts.
Installer
California Blinds
Los Gatos, California
12.2021 - 03.2023
- Installed window coverings according to customer specifications and design preferences.
- Measured windows accurately to ensure proper fit and installation of blinds.
- Collaborated with team members to complete installations efficiently and effectively.
- Ensured tools and equipment were maintained for optimal performance during installations.
- Maintained a clean and organized work area to promote safety and efficiency.
- Maintained inventory of supplies, materials and tools to complete work on job sites.
- Removed systems and fixtures to prepare for replacements.
- Performed timely and reliable service in offices and outdoors.
- Mounted and connected mechanical and electrical equipment according to specifications.
- Demonstrated proper use of equipment to reduce accidents and meet health and safety requirements.
- Wired equipment while following safe electrical procedures to eliminate risk.
Bartender
Hapas
San Jose, CA
03.2018 - 11.2021
- Prepared and served a variety of cocktails and beverages.
- Maintained cleanliness and organization of the bar area.
- Engaged with customers to enhance their experience.
- Assisted in inventory management and restocking supplies.
- Trained new staff on bar procedures and customer service standards.
- Performed opening and closing duties including restocking supplies.
- Developed good working relationships with fellow employees through effective communication.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Resolved customer complaints in a professional manner.
- Effectively multitasked within fast-paced environment.
Logistics Coordinator, Fulfillment
Caliva
San Jose, California
06.2018 - 11.2019
- Coordinated logistics operations and managed supply chain processes efficiently.
- Developed and maintained relationships with vendors and shipping partners.
- Oversaw inventory management and ensured product availability across locations.
- Implemented tracking systems to monitor shipments and deliveries effectively.
- Assisted in the preparation of shipping documentation for compliance purposes.
- Trained new staff on logistics procedures and best practices consistently.
- Coordinated daily transportation activities including scheduling, routing, tracking and documentation.
- Responded quickly to customer inquiries about order status or changes in schedules.
- Developed and maintained relationships with vendors, carriers and customers to ensure efficient shipping of goods.
- Collaborated with internal teams to coordinate shipments between multiple locations.
Recreation Department Supervisor
Los Gatos/ Saratoga Recreation Dept.
Los Gatos, California
01.2001 - 09.2018
- Supervised daily operations of recreation programs and facilities.
- Managed equipment inventory and maintenance for recreational activities.
- Collaborated with community organizations to expand recreational services offered.
- Trained employees on new processes or procedures as needed.
- Ensured compliance with all safety regulations across the department.
- Resolved customer complaints in a timely manner.
- Addressed employee issues and conflicts to provide input, feedback, and coaching.
- Provided coaching and mentoring support to team members.
Warehouse Manager
A Party Place Rentals
Campbell, California
08.2003 - 06.2018
- Managed daily warehouse operations for event rental equipment and supplies.
- Oversaw inventory control and product organization to maximize efficiency.
- Coordinated logistics for timely delivery and pickup of rental items.
- Trained staff on safety protocols and proper equipment handling procedures.
- Ensured compliance with safety regulations and company policies.
- Collaborated with vendors to maintain quality standards for rental products.
- Ensured that all orders were accurately fulfilled in a timely manner.
- Established and maintained good relations with customers, vendors, and transport companies.
- Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
- Resolved customer complaints related to product quality or delivery issues.
Education
Some College (No Degree) - General Studies
West Valley College
Saratoga, CASkills
- Supply chain optimization
- Vendor and client relations
- Scheduling and logistics
- Hospitality service expertise
- Inventory management
- Distribution operations
- Transportation management
Timeline
Golf Shop Associate
Santa Teresa Golf Club
06.2023 - 08.2025
Installer
California Blinds
12.2021 - 03.2023
Logistics Coordinator, Fulfillment
Caliva
06.2018 - 11.2019
Bartender
Hapas
03.2018 - 11.2021
Warehouse Manager
A Party Place Rentals
08.2003 - 06.2018
Recreation Department Supervisor
Los Gatos/ Saratoga Recreation Dept.
01.2001 - 09.2018
Some College (No Degree) - General Studies
West Valley College