Focused Community Manager promoting a background in conflict resolution and quick decision making. Possessing the skills needed to ensure a peaceful, safe community. Looking to tackle new challenges with an organization that appreciates talents in public relations and marketing.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Community Manager
Cottonwood Residential Op
Dallas, TX
10.2021 - Current
Developed and implemented effective leasing strategies to maximize occupancy rates.
Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
Processed evictions when necessary, in accordance with state laws and procedures.
Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
Monitored market trends to ensure competitive pricing structures for units under management.
Advised owners on potential improvements or investments that could increase the value of their properties.
Claims Adjuster, Automobile and Casualty
State Farm Insurance Inc
Richardson, TX
01.2015 - 02.2020
Investigated and evaluated automobile and casualty claims to determine coverage, liability, value of claim, and compensability.
Analyzed complex documents such as medical records, police reports, repair bills, and other related items.
Reviewed auto policy provisions to ascertain coverage for insured losses.
Conducted interviews with claimants to gather facts regarding their loss or injury.
Assessed damages caused by accidents or other incidents involving automobiles or property.
Assistant Property Manager
N.A.L.S. Properties
Dallas, TX
05.2012 - 01.2015
Assisted with the preparation of rental agreements, lease renewals and other documents related to property management.
Updated tenant records and maintained accurate files for all tenants.
Compiled detailed reports on property conditions, occupancy rates and financial performance.
Processed incoming payments from tenants in a timely manner.
Provided support for the leasing team during peak times such as move-ins and move-outs.
Organized community events such as open houses and tenant appreciation days.
Education
Associate of Applied Science - Real Estate Development
North Lake College
Irving, TX
05-2018
Skills
Payment coding
Accruals entry
Debt control
Tenant relations
Property tours and inspections
Skilled multi-tasker
Compliance Monitoring
Business Administration
Policy understanding
Accident review
Interpersonal Communication
Customer Service
Real estate development
Financial Analysis
Payroll Administration
Onboarding understanding
Certification
Certified In Property Management
Certification In Human Resources
Timeline
Community Manager
Cottonwood Residential Op
10.2021 - Current
Claims Adjuster, Automobile and Casualty
State Farm Insurance Inc
01.2015 - 02.2020
Assistant Property Manager
N.A.L.S. Properties
05.2012 - 01.2015
Associate of Applied Science - Real Estate Development