Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gavin Allen

Dallas ,TX

Summary

Focused Community Manager promoting a background in conflict resolution and quick decision making. Possessing the skills needed to ensure a peaceful, safe community. Looking to tackle new challenges with an organization that appreciates talents in public relations and marketing.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Community Manager

Cottonwood Residential Op
Dallas, TX
10.2021 - Current
  • Developed and implemented effective leasing strategies to maximize occupancy rates.
  • Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
  • Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
  • Processed evictions when necessary, in accordance with state laws and procedures.
  • Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
  • Monitored market trends to ensure competitive pricing structures for units under management.
  • Advised owners on potential improvements or investments that could increase the value of their properties.

Claims Adjuster, Automobile and Casualty

State Farm Insurance Inc
Richardson, TX
01.2015 - 02.2020
  • Investigated and evaluated automobile and casualty claims to determine coverage, liability, value of claim, and compensability.
  • Analyzed complex documents such as medical records, police reports, repair bills, and other related items.
  • Reviewed auto policy provisions to ascertain coverage for insured losses.
  • Conducted interviews with claimants to gather facts regarding their loss or injury.
  • Assessed damages caused by accidents or other incidents involving automobiles or property.

Assistant Property Manager

N.A.L.S. Properties
Dallas, TX
05.2012 - 01.2015
  • Assisted with the preparation of rental agreements, lease renewals and other documents related to property management.
  • Updated tenant records and maintained accurate files for all tenants.
  • Compiled detailed reports on property conditions, occupancy rates and financial performance.
  • Processed incoming payments from tenants in a timely manner.
  • Provided support for the leasing team during peak times such as move-ins and move-outs.
  • Organized community events such as open houses and tenant appreciation days.

Education

Associate of Applied Science - Real Estate Development

North Lake College
Irving, TX
05-2018

Skills

  • Payment coding
  • Accruals entry
  • Debt control
  • Tenant relations
  • Property tours and inspections
  • Skilled multi-tasker
  • Compliance Monitoring
  • Business Administration
  • Policy understanding
  • Accident review
  • Interpersonal Communication
  • Customer Service
  • Real estate development
  • Financial Analysis
  • Payroll Administration
  • Onboarding understanding

Certification

  • Certified In Property Management
  • Certification In Human Resources

Timeline

Community Manager

Cottonwood Residential Op
10.2021 - Current

Claims Adjuster, Automobile and Casualty

State Farm Insurance Inc
01.2015 - 02.2020

Assistant Property Manager

N.A.L.S. Properties
05.2012 - 01.2015

Associate of Applied Science - Real Estate Development

North Lake College
Gavin Allen