Gavin Anderson
North Hollywood,CA
Summary
Dynamic and customer-focused professional with a versatile background in hospitality, social media, and client services. Proven experience as a server and barista, delivering efficient guest experiences in fast-paced environments. Skilled in content creation and audience engagement as a social media manager, with a keen eye for brand voice and digital trends. Capable of providing personalized support, managing member relations, and enhancing customer loyalty. Known for excellent communication, multitasking, and a strong commitment to service and growth.
Overview
4
4
years of professional experience
Work History
Server/Event Server/Barista
Malibu Farm Lido
Newport Beach, US
08.2023 - 12.2025
- Delivered efficient customer service, fostering positive guest experiences and encouraging repeat visits.
- Promoted to event server, the highest service tier, trusted to host and serve large-scale events while delivering an elevated guest experience to high-volume groups.
- Streamlined order processing, resulting in faster service times and improved customer satisfaction scores.
- Coordinated with kitchen staff to ensure timely meal delivery, enhancing workflow efficiency and minimizing wait times.
- Maintained a welcoming atmosphere, cultivating strong relationships with patrons and promoting a vibrant dining environment.
- Implemented a digital ordering system, reducing order errors and increasing overall operational efficiency.
- Introduced a feedback system to gather guest insights, leading to noticeable improvements in service offerings.
Barista
Dutch Bros Coffee
Phoenix, US
02.2022 - 04.2025
- Trained new staff on coffee preparation techniques and customer interaction, fostering a collaborative and efficient work environment.
- Implemented inventory management practices, reducing waste and ensuring product availability for peak hours.
- Fostered a positive atmosphere by engaging with customers, leading to increased repeat business and community loyalty.
- Led daily team huddles to align on goals, improving communication and created a strong sense of community among staff.
Social Media Manager/Membership Concierge
Body Vision Fitness
Glendale, US
10.2022 - 05.2023
- Managed social media accounts, boosting engagement and membership inquiries.
- Aimed for personable communication with members, enhancing satisfaction and retention.
- Analyzed trends to tailor content strategies, resulting in increased visibility.
- Resolved member issues swiftly, maintaining a positive community atmosphere.
Education
Associate of Business Administration - Marketing & Social Media
Glendale Community College
Glendale, AZ05.2023
High School -
Mountain Ridge High School
Phoenix, AZ05.2023
Skills
- Final Cut Pro X
- Adobe Premiere Pro/Photoshop
- Microsoft Office: Word/PowerPoint/Excel
- Social Media Optimization
- Analytics
- Facebook Ads Management
- Influencer Marketing
- POS System Proficiency
- High-Volume, Fast-Paced Service
- Fine Dining
Additional Information - Volunteer Work
St. Merry's Food Bank, Student Government, 2019-2021, Assisted in keeping school #1 in state for donating non-perishable food items, Held this record for several years
Timeline
Server/Event Server/Barista
Malibu Farm Lido
08.2023 - 12.2025
Social Media Manager/Membership Concierge
Body Vision Fitness
10.2022 - 05.2023
Barista
Dutch Bros Coffee
02.2022 - 04.2025
Associate of Business Administration - Marketing & Social Media
Glendale Community College
High School -
Mountain Ridge High School