Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Gavin Codda

Portland,OR

Summary

Hardworking Server with proven relationship-building and time management skills in fast-paced restaurant environments. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Experienced in FOH and BOH functions. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.

Overview

7
7
years of professional experience

Work History

Server

Ultra House
Langley, WA
01.2022 - 08.2022
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Presented menus to patrons to answer questions about offered items and make suitable recommendations.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Trained new employees on restaurant procedures and plating techniques.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.

Back of House Staff Member

Ultra House
Langley, Washington
04.2021 - 01.2022
  • Prepared, cooked and presented food safely and quickly to meet restaurant's standards.
  • Packed food, dishes, utensils and accessories for transportation from catering or food preparation establishments to locations designated by customers.
  • Reset tables between guests, refilled condiments and wiped down surfaces.
  • Observed tables to tend to guest needs and identify customer service opportunities.
  • Gained broad base knowledge in restaurant operations, both front-of-house and back-of-house.
  • Memorized dining room floor plans and understood seat number system.
  • Assisted servers to optimize guest dining experience.
  • Provided mentorship and guidance to new kitchen team members.
  • Restocked cupboards, refrigerators and service stations with new food items or supplies.
  • Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing and restacking items.
  • Backed up kitchen team members during heavy work periods to maximize team coverage.

Volunteer

Magnuson Park
Seattle, WA
09.2017 - 05.2022
  • Kept facilities organized, clean and well-maintained to best meet program needs.
  • Worked with project coordinators to restore wetland habitat through grounds keeping, planting, and removing invasive species.
  • This work in on going with the schedule determined by collaboration with Seattle Waldorf High School.

FOH Staff Member

Pizzicato Pizza
Portland, OR
09.2022 - 05.2023
  • Provided accurate order taking and cashiering services.
  • Maintained knowledge of menu items to answer customer questions accurately.
  • Resolved customer complaints promptly and professionally.
  • Handled all phone orders with accuracy and efficiency.

FOH

The Inn at Langley
Langley, WA
05.2023 - 04.2024
  • Assisted in creating a positive work environment through clear communication, motivation, and support.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Greeted guests and provided menus.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Ensured that each guest was served courteously, quickly, and efficiently.

Education

High School Diploma -

Seattle Waldorf High School
Seattle, WA
06.2022

Whidbey Island Waldorf School
Clinton, WA
06.2018

Skills

  • Team collaboration
  • Friendly, positive attitude
  • Working collaboratively
  • People skills
  • Customer service
  • Table Bussing
  • Food safety understanding
  • Effective customer upselling
  • Check payment processing
  • Dining customer service
  • Safe food handling
  • Menu knowledge
  • Liquor, wine and food service

Affiliations

As a member of the South Whidbey Stingrays Swim Team, I developed team sportsmanship and strengthened my swimming skills along with learning discipline in regards to personal goals.

Timeline

FOH

The Inn at Langley
05.2023 - 04.2024

FOH Staff Member

Pizzicato Pizza
09.2022 - 05.2023

Server

Ultra House
01.2022 - 08.2022

Back of House Staff Member

Ultra House
04.2021 - 01.2022

Volunteer

Magnuson Park
09.2017 - 05.2022

High School Diploma -

Seattle Waldorf High School

Whidbey Island Waldorf School

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