Gavin Crosby

-Oversaw day-to-day operations to ensure smooth business functioning while ensuring customer satisfaction and service quality.

-Resolved customer and staff issues promptly while promoting a positive work environment.

-Managed staff scheduling, optimizing labor cost while maintaining standards

-Provided exceptional customer service, ensuring a positive dining experience for all guests.

-Managed table assignments and seating arrangements to optimize restaurant flow during peak hours.

-Collaborated with kitchen staff to ensure timely food preparation and order accuracy.

-Trained new servers in menu knowledge, service standards, and operational procedures.

-Processed customer transactions efficiently

-Assisted customers with inquiries

-Maintained accurate cash drawer balances throughout shifts.

-Trained new cashiers on operational procedures and customer service standards.