Gavin Crumb
Danville
Summary
Results-driven professional specializing in customer service and community outreach. Skilled in resolving inquiries and enhancing resident satisfaction through effective event coordination and relationship management. Demonstrated leadership as captain of high school underwater robotics club, achieving three state championships, and as lacrosse team captain. Strong multitasking and time management abilities support operational efficiency.
Overview
7
7
years of professional experience
Work History
Community Assistant
Greystar Property Management
Bloomsburg
08.2024 - Current
- Coordinated community events to increase resident engagement and satisfaction.
- Organized community outreach programs, including food drives and clothing donations, to support local needs.
- Developed and maintained positive relationships with residents and vendors.
- Assisted residents with inquiries and promptly resolved maintenance issues to enhance living experience.
- Managed leasing activities, including applications and lease renewals efficiently.
Financial Aid Office Assistant
Bloomsburg University
Bloomsburg
08.2022 - Current
- Advised students on financial aid options, helping them make informed decisions about funding their education.
- Guided students in completing financial aid forms, including FAFSA, ensuring accurate submissions and maximizing aid eligibility.
- Responded to inquiries about tuition payment plans, grants, loans, and scholarships, clarifying available assistance to support student enrollment.
- Managed incoming phone calls and inquiries from prospective students and parents.
Dairy Sales Associate
Weis Markets
Danville
12.2020 - 04.2023
- Provided customer service by addressing inquiries about dairy products, enhancing customer satisfaction.
- Resolved customer complaints regarding quality or freshness of dairy products, ensuring customer loyalty.
- Maintained clean, organized store environment by efficiently stocking dairy product shelves.
- Assisted in training new employees on proper methods for storing and displaying dairy items.
Golf Shop Worker
Frost Valley
06.2020 - 10.2020
- Cleaned golf clubs and carts to provide customers with well-maintained equipment.
- Retrieved golf balls from driving range to uphold cleanliness and enhance user experience.
- Supported store closing process by following proper procedures to ensure smooth operations.
Sandwich Artist
Subway
07.2019 - 05.2020
- Prepared food items, including sandwiches, salads, soups, and drinks, tailored to customer orders and company recipes, ensuring quality and customer satisfaction.
- Greeted customers, offering product knowledge to enhance their dining experience and support informed choices.
- Operated cash registers to process payments from customers.
- Maintained cleanliness of work area throughout shift.
- Stocked shelves with products and supplies.
Education
Bachelor of Arts - History
Bloomsburg University of Pennsylvania
Bloomsburg, PA05-2026
High School Diploma -
Danville Area High School
Danville, Pennsylvania06-2022
Skills
- Community outreach
- Program development
- Program planning
- Student Support
- Student Assistance
- Customer Service
- Leadership
- Time management
- Communication
- Interpersonal communication
- Conflict resolution
Timeline
Community Assistant
Greystar Property Management
08.2024 - Current
Financial Aid Office Assistant
Bloomsburg University
08.2022 - Current
Dairy Sales Associate
Weis Markets
12.2020 - 04.2023
Golf Shop Worker
Frost Valley
06.2020 - 10.2020
Sandwich Artist
Subway
07.2019 - 05.2020
Bachelor of Arts - History
Bloomsburg University of Pennsylvania
High School Diploma -
Danville Area High School