Shiieka Temple
San Antonio,TX
Summary
Adept at enhancing pharmacy workflow and community engagement, I leveraged my expertise in medication dispensing and confidentiality to improve pharmacy efficiency. My proactive approach and meticulous attention to detail resulted in significant operational improvements, showcasing my ability to blend technical skills with exceptional interpersonal communication.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Community Assistant
The NRP Group
06.2022 - Current
- Supported new residents in their transition to the community by providing information on available resources and amenities.
- Maintained accurate records of all communication with residents regarding policy enforcement or incident reports.
- Improved resident satisfaction by addressing concerns, providing resources, and offering support as needed.
- Scheduled and coordinated social events that fostered a sense of belonging among community members.
- Maintained open communication with tenants to proactively handle questions and complaints.
- Promoted a positive living environment for residents through effective communication and conflict resolution.
- Provided exceptional customer service during interactions with both prospective and current residents.
- Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
- Supported property manager by preparing monthly reports that tracked occupancy, rent collection, and budget performance.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Managed vendor relationships, negotiating contracts for services such as landscaping, pest control, and waste removal to maximize property appeal while staying within budget constraints.
Pharmacy Technician
Cantex
10.2021 - 06.2022
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
Pharmacy Technician
Crawford Pharmacy
06.2020 - 09.2021
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Entered and processed patients' prescriptions into internal system.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Data Entry Pharmacy Technician
A-Line Staffing
09.2019 - 03.2020
- Assisted in maintaining a clean and organized workspace, ensuring efficiency and adherence to safety protocols.
- Played an essential role in achieving daily operational goals within the pharmacy team through consistent execution of assigned tasks.
- Facilitated timely order processing by promptly entering customer information and medication details into the database.
- Reduced data entry errors through meticulous attention to detail and thorough review of entered information.
- Maintained up-to-date knowledge about pharmaceutical products, enabling accurate identification of medications during data entry tasks.
- Enhanced pharmacy efficiency by accurately inputting prescription data into the system.
Education
High School Diploma -
Hillcrest High School
Country Club Hills05-2007
Skills
- Community outreach
- Confidentiality and HIPAA
- Answering customer questions
- Medication dispensing
- Prescription filling
- Insurance verification
- Supply restocking
- Drug inventory control
- Drug safety
- Labeling accuracy
- Pharmaceutical calculations
- Stocking shelves
Certification
- Licensed Pharmacy Technician - State Boards of Pharmacy.
- Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).
Timeline
Community Assistant
The NRP Group
06.2022 - Current
Pharmacy Technician
Cantex
10.2021 - 06.2022
Pharmacy Technician
Crawford Pharmacy
06.2020 - 09.2021
Data Entry Pharmacy Technician
A-Line Staffing
09.2019 - 03.2020
- Licensed Pharmacy Technician - State Boards of Pharmacy.
- Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).
High School Diploma -
Hillcrest High School
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