Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Gavin Delfosse

O FALLON,MO

Summary

Dynamic and customer-focused professional with extensive experience at Olive Garden, excelling in guest engagement and high-quality client service. Proven ability to enhance the dining experience through effective team collaboration and suggestive selling, ensuring customer satisfaction and loyalty. Skilled in managing POS systems and maintaining a welcoming atmosphere.

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

4
4
years of professional experience

Work History

Server

Chicken N Pickle
06.2024 - Current
  • Provided exceptional customer service, ensuring satisfaction through attentive and personalized interactions.
  • Managed dining area to create a welcoming atmosphere while maintaining cleanliness and organization.
  • Collaborated with bartenders to ensure timely restocking of supplies.
  • Fostered a welcoming environment through exceptional customer interactions and personalized service.

Barback

Chicken N Pickle
06.2024 - Current
  • Stocked and replenished supplies, ensuring availability during peak hours.
  • Assisted bartenders in preparing and serving beverages efficiently.

Sandwich Maker

Subway
08.2023 - 05.2024
  • Maintained cleanliness and organization of workstations to comply with health regulations.
  • Greeted guests, promoted specials, and took orders.
  • Trained team members to prepare sandwiches and other items according to instructions.

Server

Olive Garden
01.2023 - 08.2023
  • Provided excellent customer service, ensuring satisfaction and timely response to guest needs.
  • Collaborated with kitchen staff to ensure accurate and efficient order delivery during peak hours.
  • Handled cash transactions, balancing cash register at the end of shifts for accuracy.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Create lasting warm relationships with regular customers.

Busser

Olive Garden
04.2022 - 09.2022
  • Maintained cleanliness and organization of dining areas to enhance guest experience.
  • Monitored stock levels of utensils and supplies, ensuring service demands.
  • Supported the overall dining experience by setting up tables with appropriate silverware, glassware, and linens.

Salesperson

Ice Line Pro Shop
08.2021 - 03.2022

Salesperson

Pure Hockey
04.2021 - 08.2021
  • Assisted customers in hockey product selection to enhance shopping experience.
  • Supported sales initiatives by providing product knowledge and recommendations to clients.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.

Education

Francis Howell High
St. Peters,MO

No Degree - Finance

Lindenwood University
St. Charles, MO
01-2028

Skills

  • Guest engagement
  • High-quality client service

  • Effective team engagement
  • Suggestive selling

Accomplishments

As a Freshman at Lindenwood University my team was able to win a National Championship for the first time in school history.

Interests

I love to golf and have some interest in graphic design

Timeline

Server

Chicken N Pickle
06.2024 - Current

Barback

Chicken N Pickle
06.2024 - Current

Sandwich Maker

Subway
08.2023 - 05.2024

Server

Olive Garden
01.2023 - 08.2023

Busser

Olive Garden
04.2022 - 09.2022

Salesperson

Ice Line Pro Shop
08.2021 - 03.2022

Salesperson

Pure Hockey
04.2021 - 08.2021

Francis Howell High

No Degree - Finance

Lindenwood University