Motivated professional well-versed in building productive relationships, resolving complex issues and winning customer loyalty. Strives to maintain customer satisfaction and contribute to company success.
Overview
9
9
years of professional experience
Work History
Bartender
Barnacles Sports Bar & Grill
07.2024 - Current
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
North End Bar & Grill
07.2022 - Current
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Painter
Gerard Duprat Painting
08.2019 - 07.2022
Calculated amounts of required materials and approximate time to complete each project to estimate project costs.
Met with clients to discuss color and finish options and other design details.
Managed daily operations by scheduling and coordinating appointments, assisting customers in selecting and matching colors and preparing invoices and bank deposits.
Operated power sprayers and hand tools to prepare and paint large areas.
Parking Attendant
King Harbor Marina
05.2018 - 02.2020
Answered general questions about parking fees, facilities and directions.
Facilitated vehicle flow by managing traffic control and parking in assigned area.
Collected parking fees from customers based on charges for amount of time parked or standard lot fee.
Directed patrons to designated parking spaces.
Social Media Marketing Manager
Self Employed
01.2016 - 11.2019
Oversaw preparation of marketing copy, images, videos, emails and other collateral.
Built and strengthened strategic relationships with customers and partners.
Evaluated consumer preferences and behaviors, combined with market trends and historical data, to adjust and enhance campaigns.
Working for myself, personally handled all transactions and campaigns for different small businesses online through platforms such as instagram and facebook
Customer Service Associate
Walgreens
01.2017 - 05.2018
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Developed and actualized customer service initiatives to decrease wait times.
Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
Education
Business Administration And Management
El Camino College
Torrance, CA
High School Diploma -
Redondo Union High School
Redondo Beach, CA
06.2016
Skills
Attention to Detail
Time Management
Issue Resolution
Willingness to Learn
Excellent Communication
Timeline
Bartender
Barnacles Sports Bar & Grill
07.2024 - Current
Bartender
North End Bar & Grill
07.2022 - Current
Painter
Gerard Duprat Painting
08.2019 - 07.2022
Parking Attendant
King Harbor Marina
05.2018 - 02.2020
Customer Service Associate
Walgreens
01.2017 - 05.2018
Social Media Marketing Manager
Self Employed
01.2016 - 11.2019
Business Administration And Management
El Camino College
High School Diploma -
Redondo Union High School
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