Dynamic professional with a strong work ethic and proven problem-solving abilities, honed at A&K Appliance Inc. Skilled in time management and attention to detail, I excelled in maintaining safety and quality standards while enhancing customer satisfaction as a Customer Service Representative at Circle K. Committed to delivering results in fast-paced environments.
Overview
1
1
year of professional experience
Work History
General Laborer
A&K Appliance Inc, Distributing
05.2024 - 03.2025
Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
Loaded, unloaded, and moved material to and from storage and production areas.
Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
Performed general housekeeping and cleaning tasks.
Assisted team members with tasks that require group effort.
Completed tasks efficiently for timely project completion within set deadlines.
Notified supervisors of defective equipment or material.
Performed quality checks on products and materials to identify any defects.
Cleaned and maintained tools, equipment and worksites.
Loaded and unloaded materials onto trucks and trailers.
Followed instructions and safety protocols to prevent accidents and injuries.
Moved and cleared debris from work sites to dispose of in designated areas.
Customer Service Representative
Circle K
12.2023 - 05.2024
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Collaborated with team members to develop best practices for consistent customer service delivery.