Gavin Fitzgerald
Roanoke,TX
Summary
I am dynamic and dependable in a professional work environment with a proven track record at Home Depot, excelling in customer service and conflict resolution. Skilled in data entry and staff training, I significantly enhanced customer satisfaction and loyalty. Demonstrated ability to lead and uplift team performance through effective communication and professionalism, ensuring operational excellence and compliance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Home Depot
Roanoke, TX
07.2022 - Current
- Worked closely with front-end staff to assist customers.
- Performed other duties as assigned by management.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Answered phone calls to assist customers with questions and orders.
- Resolved customer complaints professionally in accordance with company policy.
- Maintained work area and kept cash drawer organized.
- Used suggestive selling techniques to promote add-on sales.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
High School Diploma -
VR Eaton
Haslet, TX05-2023
Associate of Science -
Tarrant County College
Fort Worth, TXProfessional Pilot -
US Aviation Academy
Fort Worth, TXSkills
- Guest inquiries
- Data entry
- Conflict resolution
- Dependability and reliability
- Issue resolution
- Hospitality and accommodation
- Time management skills
- Professionalism and courtesy
- Regulatory compliance
- Staff training
- Cleaning and sanitizing
Accomplishments
- Class Award - Aviation and Aeronautics Pilot
- Recognition for high standards of excellence Aviation Academy - Private Pilot
- Dual Credit Scholar
Certification
- Commercial Pilot with airplane mulit-engine land, airplane single engine land, instrument privileges
Current Flight Time
- Total ~ 280.9
- PIC ~ 207.7
- Total MEL ~ 29.5
- SPIC MEL ~ 10.6
References
References available upon request.
Timeline
Cashier
Home Depot
07.2022 - Current
High School Diploma -
VR Eaton
Associate of Science -
Tarrant County College
Professional Pilot -
US Aviation Academy
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