Gavin Franklin
Cullman,AL
Summary
Professional fulfillment specialist with experience in managing inventory, processing orders, and ensuring timely delivery. Strong focus on team collaboration and achieving results. Skilled in logistics coordination, problem-solving, and adapting to changing needs. Reliable and flexible, with commitment to efficiency and accuracy.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Fulfillment Specialist
Fastenal
03.2023 - Current
- Supported inventory management by organizing stock and conducting counts.
- Collaborated with team members to achieve daily productivity goals in a fast-paced work setting.
- Provided exceptional customer service to internal and external customers.
- Pulled orders quickly to maintain demanding productivity goals.
- Developed strong relationships with clients to enhance customer satisfaction and loyalty.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Passionate about learning and committed to continual improvement.
- Optimized machines to vend adequately and minimize further issues
- Built customer planograms for a variety of different parts and fasteners
Education
GED -
Vinemont
Cullman, Alabama03.2022
Skills
- Warehouse operations
- Time management
- Order picking
- Loading and unloading
- Team collaboration
- Shipping and receiving
- Inventory management
- Manual dexterity
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Product and service knowledge
- Goal oriented
- Flexible schedule
- Excellent work ethic
- Attention to detail
- Dependable and reliable
- Forklift operation
- Forklift operator certification
Accomplishments
Maintained and optimized several customer vending machines and binstock projects while catering to the customer relationship and pushing for growth simultaneously.
Certification
forklift certification
Timeline
Fulfillment Specialist
Fastenal
03.2023 - Current
GED -
Vinemont
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