Gavin Hall
Bloomfield,NJ
Summary
Driven and results-oriented professional with a proven track record at Foot Locker, adept in POS system operation and exceptional at providing customer service. Leveraged excellent communication skills to enhance customer satisfaction and efficiently handled transactions, boosting store performance. Specializes in upselling and promotional support, consistently meeting and surpassing sales goals.
Overview
3
3
years of professional experience
Work History
Sales Associate
Foot Locker
Bloomfield, NJ
08.2024 - Current
- Handled customer complaints in a professional manner.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered customer inquiries regarding product features, pricing, and availability.
- Answered incoming telephone calls to provide store, products and services information.
- Adhered to company initiatives and achieved established goals.
- Handled returns and exchanges according to company policies.
Customer Service Cashier
Middletown Sports Complex
Middletown, NJ
06.2022 - 08.2024
- Maintained accurate records of transactions using the point-of-sale system.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Organized items purchased by customers according to their type or size for easy retrieval during checkout.
- Greeted customers and provided friendly customer service.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Provided excellent customer service by helping customers locate items they were looking for.
Education
High School Diploma -
Bloomfield High School
Bloomfield06-2024
Kean University
Union, NJSkills
- Promotional support
- Upselling
- POS system operation
- Money handling
- Payment processing
- Excellent communication skills
- Customer service
Timeline
Sales Associate
Foot Locker
08.2024 - Current
Customer Service Cashier
Middletown Sports Complex
06.2022 - 08.2024
High School Diploma -
Bloomfield High School
Kean University
Similar Profiles
Lourdeka RobertLourdeka Robert
SALES ASSOCIATE at Kids Foot Locker & Foot LockerSALES ASSOCIATE at Kids Foot Locker & Foot Locker
Breanna SnyderBreanna Snyder
Outbound Trainer at Foot LockerOutbound Trainer at Foot Locker
Vianney AlvarezVianney Alvarez
Assistant Manager at Foot LockerAssistant Manager at Foot Locker
Abhishek SharmaAbhishek Sharma
Employer at Foot LockerEmployer at Foot Locker
Jose Hanssel SegarraJose Hanssel Segarra
Principal at Messiah Christian High SchoolPrincipal at Messiah Christian High School