Gavin Jackson
Iowa,LA
Summary
Results-oriented Insurance Broker with persuasive communication style and strong closing abilities. Adept at capitalizing on sales opportunities and driving office growth. Eager to apply skills and experience to exciting new role.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Insurance Broker
The Assurance Group
06.2025 - Current
- Assisted clients in identifying insurance needs and selecting appropriate coverage options.
- Reviewed policy options to provide tailored recommendations for individuals regarding Life and Health Insurance .
- Collaborated with underwriters to ensure timely processing of insurance applications and claims.
- Generated referral business from satisfied customers who shared positive experiences with friends and family.
Server/Manager
Pats of Henderson
04.2023 - 05.2025
- Trained staff on menu offerings and service standards to enhance guest experience.
- Managed daily operations of server team to ensure high-quality customer service.
- Assisted in developing training materials for new hires to streamline onboarding process.
- Provided guests with amazing southern hospitality ensuring that they had an exceptional experience.
Server/Bartender
Golden Nugget Lake Charles Hotel & Casino
12.2021 - 03.2023
- Managed food and beverage orders efficiently, minimizing wait times during peak hours.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Proficient in working long and late shifts.
Server
121 Artisan Bistro
07.2021 - 12.2021
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Server
Casa Ole
09.2020 - 05.2021
- Managed multiple tables efficiently, prioritizing guest needs and satisfaction.
- Trained new servers on menu offerings and standard operating procedures.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Bachelor of Science - Finance
Lamar State College Orange
Orange, TXBachelor of Science - Finance
McNeese State University
Lake Charles, LA05-2025
Skills
- Financial planning
- Policy analysis
- Product knowledge
- Customer needs assessment
- Team training and development
- Client retention
- D2D Sales and 100% commission roles
- Time management
Accomplishments
- Earned the Rookie of the Year Award in 2025 for being the best performing Insurance Broker in my recruiting class.
- Earned the First Class Service Award in 2024 for excelling in Customer Service.
- Earned the Employee Choice Award in 2024 for being voted as best team member to work with.
- Earned the Strives for Excellence Award in 2024 for displaying to my coworkers and managers immense work ethic.
Certification
- Licensed Insurance Broker - (June 2025-Current)
Timeline
Insurance Broker
The Assurance Group
06.2025 - Current
Server/Manager
Pats of Henderson
04.2023 - 05.2025
Server/Bartender
Golden Nugget Lake Charles Hotel & Casino
12.2021 - 03.2023
Server
121 Artisan Bistro
07.2021 - 12.2021
Server
Casa Ole
09.2020 - 05.2021
Bachelor of Science - Finance
Lamar State College Orange
Bachelor of Science - Finance
McNeese State University