Gavin Johnson
Meridian,ID
Summary
Driven professional with a proven track record at Dicks Sporting Goods, excelling in customer service and POS system operations. Demonstrated ability to enhance sales and efficiency through effective teamwork and problem-solving. Known for exceptional organizational skills and a commitment to exceeding sales targets, while maintaining a flexible schedule and attention to detail.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
Dicks Sporing Goods
10.2021 - 02.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Managed cash register after end of shift to balance and record accurate transactions.
- Answered questions about store policies and addressed customer concerns.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
Warehouse Worker
The Masonry Center, Inc.
07.2021 - 08.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
- Consistently lifted materials weighing as much as 75-100 pounds.
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Assisted in receiving, stocking and distribution of merchandise.
Education
Bachelor of Arts - Liberal Arts And General Studies
College of Western Idaho
Nampa05.2027
High School Diploma -
Rocky Mountain High School
Meridian, ID05.2021
Skills
- Customer Service
- Problem-Solving
- Teamwork and Collaboration
- Customer Assistance
- Cash Handling
- Retail Sales
- Store Opening and Closing
- Flexible Schedule
- POS system operations
- Honest and Dependable
- Attention to Detail
- Organization
Timeline
Retail Sales Associate
Dicks Sporing Goods
10.2021 - 02.2022
Warehouse Worker
The Masonry Center, Inc.
07.2021 - 08.2021
Bachelor of Arts - Liberal Arts And General Studies
College of Western Idaho
High School Diploma -
Rocky Mountain High School
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